Reservations Executive

2 weeks ago


กรงเทพมหานคร, Thailand Discova Full time

**Job no**: 513841

**Brand**: Discova

**Work type**: Full time

**Location**: Bangkok, Thailand

**Categories**: Wholesale & Product
- **Do you thrive on being meticulous and methodical?**:

- **Is there nothing more satisfying to you than following efficient, well-organized procedures?**:

- **Do you want to work as part of a growing, global company?**

**Then we want to hear from you**

**About the Opportunity**
Discova is looking for a Reservation Executive to join the team in Bangkok, Thailand. As a Reservations team member, the Reservations Executive plays a key role to ensure that Discova meets and exceeds its goals and operates successfully. The Reservations Executive will partner with the Reservations Team Leader to execute the operational standards and requirements that will drive customer satisfaction and productivity.

This will involve delivering best-in-class service and memorable local experiences for the customer. Operationally, the role will be responsible for fulfilling the booking logistics, handling operational issues, and continually providing feedback to management on risks and possible improvements to our operations.

**Key Responsibilities**:

- Effectively cooperate with OPS and Fleet, Product, Sales, Customer Experience and Suppliers for seamless daily operations.
- Ensure all bookings, passenger details, logistic information, internal notes and supplier notes are updated on the reservations system in an accurate and timely manner.
- Handling and making reservations of accommodation, air tickets, train tickets, suppliers, restaurants, transport, and all services included in packages (except tour guides).
- Ensure accuracy and timeliness of monthly invoices to overseas agents and payment collection in due time.
- Ensure all details of itineraries are entered into the system correctly and reconfirm every aspect of the booking before passing on documents to Agents and information to the Sales team.
- Ensure 24/7 support on the ground for clients’ complaints and incidents.
- Ensure you maintain up to date with product knowledge and understand Discova’s offerings while engaging with upskilling opportunities.

**A full job description will be shared with interested applicants.**

**About you**
**The Essentials**:

- Degree in Tourism and Hospitality is an advantage.
- Fluent in local and intermediate to advanced level of written and spoken English.

**The Skills and Attributes**:

- Well-developed problem-solving skills
- Customer-centric with a commitment to high standards of service delivery
- High attention to detail & strong time/priority management skills.
- Able to work independently or in a team environment.
- Flexible mindset when working - juggling responsibilities efficiently when needed
- Willing to travel on business when required.

**About Us**
The Discova brand was launched in July 2019 and is the newest brand in the Flight Centre Travel Group family of brands. The merger of Buffalo Tours in Asia and Olympus Tours in the Americas created a global DMC business with more than 20 years experience in delivering amazing travel experiences to our customers. With a purpose to connect people and places with a world of possibilities, we are the travel people who work globally, live locally and go the extra mile to help our partners extend their reach.

Finally, if you are successful, you will find out that working with Discova is more than just a job. To be part of the Discova family is to be in your **_element_**. We offer an exciting career progression globally and a fantastic and supportive team culture and social events that are the envy of the industry.
**Get in touch now and Discova a world of possibilities



  • กรุงเทพมหานคร, Thailand Discova Full time

    **Job no**: 515596 **Brand**: Discova **Work type**: Full time **Location**: Bangkok, Thailand **Categories**: Wholesale & Product **Sales and Reservations Executive** **Discova ** is searching for an industrious, collaborative **Sales and Reservations Executive** to join our global team! **About the Opportunity** As a member of the Discova team, the...

  • Reservations Manager

    4 weeks ago


    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24162242 **Job Category** Reservations **Location** Marriott Executive Apartments Bangkok Sukhumvit 101, 3029 Sukhumvit Road, Bangkok, Thailand, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes....


  • กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **หมายเลขงาน** 24099350 **ประเภทของงาน** Reservations **สถานที่** Sukhumvit Park Bangkok - Marriott Executive Apartments, 90 Sukhumvit Soi 24, Bangkok, Bangkok, Thailand ดูบนแผนที่ **ตารางการทำงาน**...

  • Reservation Manager

    1 week ago


    กรุงเทพมหานคร, Thailand SCRUFF Full time

    **Company Description**: RAKxa is Thailand's 1st Fully Integrative Wellness & Medical Retreat RAKxa integrates Functional Medicine and Complementary & Alternative Medicine (CAM) together using holistic approach. Functional medicine consists of VitalLife Medical Wellness center and Medical Gym. CAM consists of Thai Traditional Medicine (TTM). Traditional...

  • Reservation Manager

    1 week ago


    กรุงเทพมหานคร, Thailand RAKxa Fully Integrative Wellness and Medical Retreat Full time

    Company Description RAKxa is Thailand's 1st Fully Integrative Wellness & Medical Retreat RAKxa integrates Functional Medicine and Complementary & Alternative Medicine (CAM) together using holistic approach. Functional medicine consists of VitalLife Medical Wellness center and Medical Gym. CAM consists of Thai Traditional Medicine (TTM). Traditional Chinese...


  • กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24043353 **Job Category** Reservations **Location** Courtyard Bangkok Sukhumvit 20, 10 10/3 Soi Sukhumvit 20, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for soliciting and managing of reservations sales-related...

  • Reservations Agent

    3 weeks ago


    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Additional Information** **Job Number**25038735 **Job Category**Reservations **Location**Marriott Executive Apartments Bangkok Sukhumvit 101, 3029 Sukhumvit Road, Bangkok, Thailand, Thailand, 10260 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by...

  • Reservations Manager

    2 weeks ago


    กรุงเทพมหานคร, Thailand Aman Full time

    Aman: At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures and...

  • Reservation Agent

    1 week ago


    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24102825 **Job Category** Reservations **Location** Sukhumvit Park Bangkok - Marriott Executive Apartments, 90 Sukhumvit Soi 24, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations...


  • กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24099350 **Job Category** Reservations **Location** Sukhumvit Park Bangkok - Marriott Executive Apartments, 90 Sukhumvit Soi 24, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market...

  • F&b Admin

    2 weeks ago


    กรุงเทพมหานคร, Thailand Capella Hotel Group Full time

    THA Full Time Position Overview Areas of responsibility include outlets reservations, works in close co-operation and communication with the F & B Management. Liaise with outlet managers to ensure bookings are accurately made and communicated. Assist and monitor all activities in the department. The Role Possess full and accurate information about all...


  • วัฒนา, กรุงเทพมหานคร, Thailand Golfasian Co.,Ltd Full time

    Asia’s most prominent and fastest-growing golf tour operator seeks junior and senior reservations executives to support our golf tour business. Our company, located in Ekamai (Bangkok), sees rapid business growth and seeks energetic high potential staff. **Duties**: - Confirm bookings according to quotations and clients’ preferences - Issue quotations...


  • กรุงเทพมหานคร, Thailand Discova Full time

    **Job no**: 520140 **Brand**: Discova **Work type**: Full time **Location**: Bangkok, Thailand **Categories**: Wholesale & Product **Fleet Executive** Do you pride yourself on your first-class customer service skills? Do you thrive off following methodical procedures? Do you have a keen eye for detail, spotting ways to improve services? Then we want...


  • กรุงเทพมหานคร, Thailand MINOR Hotels Full time

    The primary responsibility of an Executive Lounge Officer is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and...


  • กรุงเทพมหานคร, Thailand MINOR Hotels Full time

    The primary responsibility of a Kasara Executive Lounge Officer is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires,...


  • กรุงเทพมหานคร, Thailand Minor International Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Executive Assistant

    1 week ago


    กรุงเทพมหานคร, Thailand DDX (Delta Dynamics) Full time

    **The Role** The Executive Assistant will be responsible for assisting the Partners in business operations and responsible for office management varying from basic tasks such as greeting visitors to managing inventory, creating reports or supporting office activities to ensure maximum productivity for both staff and Partners. **Ideally, the Executive...


  • กรุงเทพมหานคร, Thailand Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...


  • วัฒนา, กรุงเทพมหานคร, Thailand FUNNOW Group Full time

    **Eatigo **- Winner of 2016 Google Most Innovative App of the Year (Thailand) seating over 1 million diners a month, eatigo is recognised as the number 1 restaurant reservations platform in South East Asia. We currently have operations in Thailand, Singapore, Malaysia, Hong Kong, Philippines. **THE POSITION: Junior Marketing Executive** We are looking for...

  • Revenue Analyst

    2 weeks ago


    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 23213373 **Job Category** Revenue Management **Location** Bangkok Sukhumvit 101 - Marriott Executive Apartments, 3029 Sukhumvit Road, Bangkok, Thailand, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist in the management of rooms inventory to maximize...