Reservation Supervisor

6 months ago

กรงเทพมหานคร, Thailand Marriott International, Inc Full time

**Job Number** 24099350

**Job Category** Reservations

**Location** Sukhumvit Park Bangkok - Marriott Executive Apartments, 90 Sukhumvit Soi 24, Bangkok, Bangkok, Thailand VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.

Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2-years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Reservation Supervisor

    6 months ago

    กรุงเทพมหานคร, Thailand HSH Group Full time

    Working alongside a wonderful team at The Peninsula Bangkok, we are seeking a Reservation Supervisor who has a genuine passion for supporting our Reservation team. - Work for a prestigious hotel in Bangkok. - Learn and grow within a strong Sales & Marketing - Favorable remuneration package **Responsibilities** - Oversee the reservation team's operations,...

  • Reservation Supervisor

    6 months ago

    กรุงเทพมหานคร, Thailand Hilton Full time

    Reservation Supervisor With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

  • Reservation Supervisor

    6 months ago

    กรุงเทพมหานคร, Thailand Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Reservation Supervisor

    6 months ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24038591 **Job Category** Reservations **Location** Sathorn Vista, Bangkok - Marriott Executive Apartments, 1 Sathorn Soi 3 South Sathorn Road, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and...

  • Reservation Supervisor

    6 months ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 23221100 **Job Category** Reservations **Location** Bangkok Marriott Marquis Queen’s Park, 199 Sukhumvit Soi 22, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes....

  • Reservation Supervisor

    1 month ago

    กรุงเทพมหานคร, Thailand Hilton Full time

    Reservation Supervisor (Pre-Opening Team) With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand,...

  • Reservation Sales Supervisor

    6 months ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24064271 **Job Category** Reservations **Location** The Ritz-Carlton Bangkok, Witthayu Rd, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or...

  • Supervisor-reservations

    2 months ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Additional Information**Reservations and Operator **Job Number**24176507 **Job Category**Reservations **Location**The Athenee Hotel a Luxury Collection Hotel Bangkok, 61 Wireless Road (Witthayu), Bangkok, East Java, Thailand, 10330 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management - แมริออท...

  • Supervisor-reservations

    6 months ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Número de Empleo** 24067742 **Categoría de Empleo** Reservations **Ubicación** W Bangkok, 106 North Sathorn Road, Bangkok, Bangkok, Thailand VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management APTITUDES DESEABLES Educación: Título de estudios secundarios o certificado...

  • Supervisor-reservations

    6 months ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Número de Empleo** 24086810 **Categoría de Empleo** Reservations **Ubicación** Renaissance Bangkok Ratchaprasong Hotel, 518/8 Ploenchit Road, Bangkok, Bangkok, Thailand VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management APTITUDES DESEABLES Educación: Título de estudios...

  • Assistant Reservation Manager

    6 months ago

    บางรัก, กรุงเทพมหานคร, Thailand บริษัท แอล แอนด์ เอช รีเทล แมเนจเมนท์ จำกัด (สำนักงานใหญ่) Full time

    การโรงแรม/รีสอร์ท วันนี้ - คุณสมบัติพื้นฐาน - งานประจำ- 1 - 3 ปี- กทม. (บางรัก)- ปริญญาตรีหรือสูงกว่า- สามารถเจรจาต่อรองได้-...

  • Reservations Agent

    3 months ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24163637 **Job Category** Reservations **Location** The Westin Grande Sukhumvit Bangkok, 259 Sukhumvit Road, Bangkok, East Java, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or...

  • Reservations Manager

    6 months ago

    กรุงเทพมหานคร, Thailand Aman Group Sarl Full time

    Reservations Manager - Bangkok, Thailand - Sales & Marketing - 2197 - Aman Nai Lert **Job Description**: **POSITION OVERVIEW** **AMAN** At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests’ perspectives and daily lives. To achieve our ambitions, we...

  • Supervisor-reservations

    6 months ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **หมายเลขงาน** 24099350 **ประเภทของงาน** Reservations **สถานที่** Sukhumvit Park Bangkok - Marriott Executive Apartments, 90 Sukhumvit Soi 24, Bangkok, Bangkok, Thailand ดูบนแผนที่ **ตารางการทำงาน**...

  • Supervisor-reservations

    3 weeks ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Additional Information** **Job Number**24200416 **Job Category**Reservations **Location**Renaissance Bangkok Ratchaprasong Hotel, 518/8 Ploenchit Road, Bangkok, Bangkok, Thailand, 10330 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management APTITUDES DESEABLES Educación:Título de estudios secundarios o certificado equivalente de...

  • Supervisor-reservations

    3 weeks ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Additional Information** **Job Number**24200416 **Job Category**Reservations **Location**Renaissance Bangkok Ratchaprasong Hotel, 518/8 Ploenchit Road, Bangkok, Bangkok, Thailand, 10330 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management - แมริออท...

  • Reservations Manager

    6 months ago

    กรุงเทพมหานคร, Thailand Aman Group Sarl Full time

    Reservations Manager - Bangkok, Thailand - Sales & Marketing - 2197 - Aman Nai Lert **Job Description**: **AMAN** At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique...

  • Reservations Manager

    8 months ago

    กรุงเทพมหานคร, Thailand Aman Full time

    Aman: At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures and...

  • Supervisor-reservations

    3 months ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **หมายเลขงาน** 24153003 **ประเภทของงาน** Reservations **สถานที่** The Athenee Hotel a Luxury Collection Hotel Bangkok, 61 Wireless Road (Witthayu), Bangkok, East Java, Thailand ดูบนแผนที่ **ตารางการทำงาน**...

  • Reservations Agent

    2 months ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Additional Information** **Job Number**24172817 **Job Category**Reservations **Location**Courtyard by Marriott Bangkok Suvarnabhumi Airport, 599/9 Lat Krabang Road, Lat Krabang, Bangkok, Bangkok, Thailand, 10520 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations...