Operations and Customer Service Coordinator

2 days ago


Thailand Certu Systems Full time

Join an exciting new start-up company focused in using the most reliable AI Engine to revolutionize logistics operations.

We are looking for a team player who will be able to present professionally to our clients, collaborate with colleagues and is quick to think and act to resolve issues. This is an opportunity to join a fast growing but lean organization going after a significant niche market in the logistics and goods delivery industry.
- Manage shipping pickups and deliveries, coordinating loading and unloading
- Work with loaders and drivers to prevent damage and resolve incidents as needed
- Manage daily collection and delivery of documents to and from our customers
- Ensure on time and successful first-time delivery
- Troubleshoot and resolve problems in real time

This position might advance to a supervision role to:

- Manage a team of couriers
- Monitor the delivery process
- Optimize the load/unload process
- Facilitate documentation delivery

**Requirements**:

- Organizational, planning and problem-solving skills
- Reliability, punctuality, precision and attention to detail
- Excellent driving skills and knowledge of local road networks
- Excellent communications and interpersonal skills in Thai, plus English is preferred
- Good service mind with the ability to handle customer's inquiry and issues
- Professional, proactive, positive and "can-do" attitude
- Software experience including Microsoft Office

**Benefits**
- Shared Apartment and Board Available
- Employee Stock Option
- Health Insurance
- Provident Fund
- Annual Leave

ประเภทของงาน: งานประจำ

ชำระเงิน: ฿25,000.00 - ฿35,000.00 ต่อเดือน

ความสามารถในการเดินทางไปทำงาน/ย้ายที่อยู่:

- Thailand: เดินทางไปทำงานได้หรือพร้อมที่จะย้ายที่อยู่ภายใต้ข้อเสนอที่พักที่ผู้ว่าจ้างจัดให้ (จำเป็น)


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