Senior Client Consulting Manager
7 days ago
Company Description
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.
**Join Visa: A Network Working for Everyone.**
**Job Description**:
We are currently looking for a Senior Manager to undertake consulting engagements for Visa clients in Thailand, enabling portfolio growth and improved profitability in clients’ payment card business.
As a Senior Manager, you will be leading and supporting VCA engagements and in this role, you are expected to:
- Cultivate relationship with Visa’s clients and partners - Issuers, Acquirers, Merchants & Fintech firms, by being strategically focused, optimize client performance and implement recommendations in areas of customer life cycle management, and new product development and launches.
- Drive client conversations, business development, including executive meetings to secure strategic projects, assessing client needs, proposing relevant VCA services, scoping and pricing, and confirming new projects.
- Work cross-functionally with other Visa teams to bring a holistic solution to our clients leveraging Visa’s rich value-added services (VAS) from functions such as Marketing, Products, Risk, and Merchant Solutions.
- Develop propositions by closely working with Account Executives, promoting solutions with external clients and executing as well as delivering the consulting engagement to clients.
- This role reports to the geographic Head of VCA, Thailand. This position is based at Bangkok, Visa office.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.
**Qualifications**:
- Minimum 8 - 10 years of experience in retail banking or financial services consulting, with most of the time spent in cards and payments, and/or closely related industries
- Deep experience in consulting, corporate strategy, or business management
- Strong Digital know-how and experience
- Demonstrated ability to manage complex projects with excellent project management skills
- Superior analytical and problem-solving skills, logical thinker with demonstrated intellectual and analytical rigor
- Strong internal team and external client stakeholder management with a collaborative, diplomatic, and flexible style, able to work effectively in a matrixed organization
- Excellent presentation skills, including strong oral and written capabilities
- Self-motivated, results-oriented individual with the ability to progress multiple priorities concurrently
- Experience in and passion for the power of analytics to inform and drive strategy and tactics, as well as proven ability to generate insights from data, make actionable recommendations, and possess the tenacity to implement
- Strong commercial acumen, with experience in working on business/value cases that prove ROI
- Solutions-focused mindset
- Previous experiences in Fraud and Credit Risk Strategy, Digital Strategy will be an added advantage
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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