Process Improvement

6 days ago


กรงเทพมหานคร, Thailand KBANK Full time

Responsibility
- To analyze and determine guidelines for designing the work processes and services to be up-to-date and competitive, as well as to supervise the Process Improvement in accordance with the standards.
- To analyze, design, and manage the work processes of bothfront and back offices to increase operational efficiency, as well as to increase the satisfaction and customer experience.
- To proceed thedevelopment and improvement processes, as well asto establish a standard working time (SLA).
- To act as a consultant in analysis, development, and improvement responsible for customer service and internal processes.
- To manage projects related to process improvement with more efficiency, punctuality and at reasonable costs.
- To coordinate between the internal and external audit department.

Qualification
- Master’s Degree in Industrial Engineering, MBA, Finance, or related fields.
- Bachelor’s Degree in Industrial Engineering or related fields.
- Experienced in **Process Improvement or Project Management**, especially in **Banking or Financial industry** is an advantage.
- Strong analytical, problem solving, communication and interpersonal skills.
- Good command of written and spoken English.
- An ability to practice advance analytical programs is required.
- A good team player.

Working Location

**Location** : Kasikorn Bank - Head Office (RatBurana / Cheangwattana)



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