IT Service and Process Improvement

Responsibility - To analyze and determine guidelines for designing the work processes and services to be up-to-date and competitive, as well as to supervise the Process Improvement in accordance with the standards. - To analyze, design, and manage the work processes of bothfront and back offices to increase operational efficiency, as well as to increase the...

Job ID 50144 Business Banking, Finance, Securities, Insurance Job Detail Manage BPR (Business Process Re-engineering ) project. Review existing work processes and organizational structure. - Responsible for identifying process improvement opportunities, redesigning processes (e.g., lean improvements), - Establishing organization support, and launching...

Plan and develop the standard work processes by identify industry best practices and implement those best practices for best in class customer experience. - Improve working processes continuously by taking inputs from ABO & Customer / Team suggestions to analyze and improve the details of the workflow so that the workflow has better performance or...

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our...

Process Improvement Supervisor รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตบางนา) สาขาอาชีพหลัก : วิศวกรรม สาขาอาชีพรอง :...

ทาง PRTR กำลังมองหา Process Improvement ให้กับบริษัทประกันชีวิตอันดับหนึ่งของประเทศไทย โดยมีรายละเอียดดังนี้ **หน้าที่ความรับผิดชอบ**: -...

Our client one of the global leaders in building and cold chain solutions, is looking for Service Process Manager. Responsible for managing digital programs, analysis, and improving operational efficiency, deploying in record time, and reacting faster to market dynamics. **Responsibilities**: - Continually reviewing the process and associated activities...

**Responsibilities**: - Manage projects as Project Manager by providing engaged Business Unit as business process improvement consultancy and solution pack for improvement in terms of people, process, and technology - Update project progress on regular basis, including any critical issues to the related stakeholders - Design To-be solutions based on agreed...

**Job Purpose** Directly responsible on the processes, system implementations and enhancements of Operations unit. Analyze and identify areas and method of improvement, opportunities to reduce turnaround time and maximize efficiencies and capacities in order to improve quality, productivity and quality of works. **Key Responsibilities** **Project...

เจ้าหน้าที่อาวุโสฝ่ายปรับปรุงกระบวนการพัฒนาซอฟท์แวร์ ความรับผิดชอบหลัก: - วางแผน...

รายละเอียดงาน **รูปแบบงาน**: งานประจำ **จำนวนที่รับ**: 1 ตำแหน่ง **สถานที่ปฏิบัติงาน**:...

Responsibilities: - To gather business requirements for Bancassurance project (website and mobile platform) - Test case / Test scenario / Test UAT with IT vendor and user - Control, monitor and proceed the project for KBank and MTL Integration - Manage issues and problems and also find the solution in order to implement the project successfully - Coordinate...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

**Main objectives and Summary**: - Work with the scrum team to ensure that the solution is properly delivered as per expected. - Guarantee the quality of the source code, for all developments under your responsibility. - Perform unit testing, and contributes to integration testing, functional testing and UAT. - Coordinate and work with Developers, DevOps,...

PMO - Project coordinator. UAT manager. Risk Control Support. Job Responsibilities. Assistance PM/PMO - Project coordinator, plan / progress updating & follow up / co-work with internal & external parties to ensure project completion on time, with quality & within budget. Timely escalate should any risk is foreseen with proposed mitigation plan. UAT manager...

Single point of contact (SPOC) on Operations matters. Oversee day-to-day fault management for Critical or Escalated incident. Provide regular updates and ensure timely fault resolution for Critical or Escalated incident following by SLA commitment to corporate customer. Overseeing the entire planned maintenance cycle for customer s critical services. Provide...

Source of new technology exploration for contact center both front operation / back office including Shop, Partner for digital improvement in term of customer service. (Work collaborate with Technology vendors). Responsible for "Customer Technology Roadmap Planning" of customer service area. Responsible for Business owner role of digital platform...

รายละเอียดงาน **รูปแบบงาน **:งานประจำ**จำนวนที่รับ **:1 ตำแหน่ง**สถานที่ปฏิบัติงาน **:กรุงเทพมหานคร(เขตพระโขนง,เขตสวนหลวง) - **ทำงานที่บ้าน...

**Main Objectives and Summary** - You will be working within a team performing web and mobile banking developments for HQ company, National Bank of Canada. - Ensure level 1 and level 2 support resources are informed of new functionalities and releases - Coordinate between stakeholders to ensure everyone (including the end user) is informed of issues,...

Responsibilities: - Collaborate with software development teams to develop detailed test plans and test cases based on project requirements and technical specifications. - Conduct various types of testing, including functional, regression, performance, and security testing, to validate the functionality and reliability of IT systems. - Report and track...