Marketing Communication Manager

2 months ago

กรงเทพมหานคร, Thailand Hilton Full time

Marketing Communication Manager - Dining

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Marketing Communications Manager - Dining will be responsible for leading our dining marketing initiatives at Millennium Hilton Bangkok. This dynamic and experienced individual will play a pivotal role in promoting our dining venues, enhancing brand visibility, and driving customer engagement through strategic communication initiatives. This position will ensure consistency in messaging across all channels, contributing to the overall success and reputation of our dining experiences.

**What will I be doing?**

As the Marketing Communications Manager - Dining, you will be responsible for performing the following tasks to the highest standards:
1. **Develop and Implement Marketing Strategies**
- Create and execute marketing plans to promote dining outlets, special events, and seasonal promotions.
- Collaborate with the culinary team and outlet managers to understand key offerings and develop promotional activities.
- Coordinate with the digital marketing team to optimize online presence and customer engagement through websites and social media platforms.

2. **Public Relations & Media Engagement**
- Build and maintain strong relationships with local and international media to secure coverage for the hotel’s dining venues.
- Organize press events, media tastings, and influencer collaborations to enhance visibility.
- Act as the main point of contact for any media inquiries related to the hotel’s dining services.

3. **Brand Management**
- Ensure that all marketing materials and communication are aligned with the Hilton brand standards and maintain a consistent tone of voice.
- Work closely with the Hilton regional marketing team to leverage global campaigns and ensure local adaptation.

4. **Event Promotion and Management**
- Collaborate with the dining & events team to market and promote food festivals, culinary showcases, and other dining events.
- Manage event logistics related to marketing and PR, including invitations, guest lists, and media coverage.

5. **Budget Management**
- Monitor marketing expenses and ensure activities are within the budget.
- Provide regular reports on marketing effectiveness and ROI of dining promotions.

6. **Market Research and Trend Analysis**
- Conduct competitive market analysis and stay updated on industry trends to inform future strategies.
- Track customer feedback and adjust marketing strategies accordingly.
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

**What are we looking for?**

A Marketing Communications Manager - Dining serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Hospitality: We are passionate about delivering exceptional Guest experiences.
- Integrity: We do the right thing all the time.
- Leadership: We are leaders in our industry and in our communities.
- Teamwork: We are team players in everything we do.
- Ownership: We are owners of our actions and decisions.
- Now: We operate with a sense of urgency and discipline.
- At least 5 years working experience in the Marketing department of international brand hotels.
- Marketing Expertise: Strong understanding of marketing principles, strategies, and tactics.
- Creative Thinking: Ability to develop innovative marketing campaigns and content.
- Communicate more effectively with culinary teams and outlet managers.
- Develop marketing campaigns that resonate with food and beverage enthusiasts.
- Provide Insights**: Offer valuable insights into menu development, pricing, and promotions.
- Knowledge in Word, Excel, web and basic knowledge of desktop publishing systems.
- Organized, detail-oriented and good administrative skill.
- Fluent in spoken and written Thai and English to meet business needs.
- Able to be resourceful, creative and maintain flexibility.

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For ne

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