Digital Marketing Account Manager

5 months ago

กรงเทพมหานคร, Thailand Pronto Marketing Full time

**Company Description**

Pronto Marketing is a full-service WordPress agency providing website support and digital marketing services to over 1,000 small businesses around the world, primarily in the United States.

Founded in 2008 in Thailand, we have a team of 80+ professionals comprising everything from developers, designers, copywriters to project managers, SEO specialists and client support agents. Our founder has a Microsoft background and an American west-coast approach to running a company: You’ll be joining a diverse, international team that works hard, has fun, and respects each other and our clients.

Our Digital Marketing Account Managers are our front-facing, client-oriented team members who strive to guide great marketing campaigns, help educate our clients about campaigns and processes, and make sure campaigns are running smoothly and on time.

As the bridge between our SEO, blogging, and PPC teams, our Account Managers go above and beyond for our clients and help ensure our processes are efficient. Being a natural problem solver is a must, and our Account Managers are always thinking of ways to improve or create new ways of helping our clients.

Because our Account Managers look after our most highly valued clients, they are detail-oriented and help ensure our clients are getting the best value and quality out of our services.

**Primary Responsibilities**
- Be the main point of contact for clients who sign up for multiple services and spend $1,500+ per month
- Taking onboarding, quarterly, and additional client calls with a friendly, clear, and confident phone manner
- Understanding the ins and outs of our digital marketing services to know how to keep them on track, when they are working, and when to offer additional or alternative services to clients
- Respond to client questions in a timely manner to make sure they feel easily connected to their campaigns
- Prepares marketing reports by collecting, analysing, and summarising campaign progress and results
- Coordinate and keep on track SEO, Link Building, PPC, and Blogging campaigns

**Requirements**:
**Required Skills & Experience**
- Previous experience working closely with multiple projects and clients where close communication and relationship building was fundamental to the role
- Ability to multitask on different projects whilst keeping everything organised
- Solid communication skills with clients, being able to adapt to their level of knowledge so that you can explain enough about the campaign for them to comfortably understand the campaign, why it’s being run, and what type of results they can expect
- A well-rounded understanding of marketing concepts, including blogging campaigns, intermediate knowledge of Google Ads or other PPC campaigns, keyword research, and SEO fundamentals and best practices
- Beginner to intermediate understanding of website analysis, using Google Search Console and Google Analytics, and website audit tools such as ahrefs
- Being able to perform additional marketing research to help our specialist understand the client’s industry and goals

**Your Traits**
- **Be a team player** - Being the middle person before the client and the team requires the ability to work well in a team environment. Especially in a cross-cultural team. Your ability to earn respect and, at the same time, have a good relationship with your team members is a critical success factor in getting things done
- **Be detail-oriented** - A keen eye for detail and quality is essential. You'll have the final responsibility for quality control. It takes patience and persistence to get things right
- **Be independent** - Decision-making and problem-solving are a huge part of your daily tasks. You need to be independent and confident in making decisive decisions. The ability to lead, follow and self-manage is highly valued
- **Always growing** - A passion for learning new skills and ideas is extremely important. The online marketing space is always changing and you will be keeping on top of new trends and ideas to help keep our services above our client’s expectations
- **Knowledge sharing** - The whole is greater than the sum of its parts, so knowledge sharing is vital to help the team and company grow. You’ll be keen to share knowledge and also eager to listen to other team members' ideas and brainstorm new ones.

**Benefits**
- Performance review salary increment twice a year
- Discretionary Yearly Bonus
- Health Insurance: AIA group plan
- Vacation: 10 days per year [(prorated based on the package)]
- Allowance: 15,000 THB per year [(prorated based on package)]

Learn more about us:

  • Digital Marketer

    4 months ago

    กรุงเทพมหานคร, Thailand Hy Digital Full time

    Looking for a Thrilling Challenge in Digital Marketing? Join our fast-growing digital marketing company and embark on a journey of growth and opportunity! Our diverse clientele spans industries such as events & entertainment, hotel & travel, real estate, B2B, and e-commerce. We are seeking a highly motivated and engaged team member who thrives in the...

  • Digital Account

    1 month ago

    กรุงเทพมหานคร, Thailand Hy Digital Full time

    Job openings for foreigners and Thai Are you looking for a new challenge to grow with a fast-growing dynamic digital growth agency where you can grow with? Are you eager to learn & looking to drive online growth for our clients? We are looking for a very motivated and engaged colleague, who likes to work in a fast-moving and dynamic industry of Digital...

  • Digital Account

    5 months ago

    กรุงเทพมหานคร, Thailand Hy Digital Full time

    Job openings for foreigners and Thai Are you looking for a new challenge to grow with a fast-growing dynamic digital growth agency where you can grow with? Are you eager to learn & looking to drive online growth for our clients? We are looking for a very motivated and engaged colleague, who likes to work in a fast-moving and dynamic industry of Digital...

  • Digital Growth Account Manager

    5 months ago

    กรุงเทพมหานคร, Thailand Hy Digital Full time

    Are you ready to excel in a fast-paced, digital-first environment and contribute to innovative projects that drive online growth? Join Hy-Digital, a rapidly expanding digital growth agency, as our **Digital Solutions Account Manager / Project Lead**. You'll take the reins in managing client relationships across a dynamic portfolio spanning hospitality,...

  • Account Manager

    5 months ago

    กรุงเทพมหานคร, Thailand Hy Digital Full time

    Are you looking for a new challenge to grow with a fast-growing dynamic digital growth agency where you can grow with? Are you eager to learn & looking to drive online growth for our clients? We are looking for a very motivated and engaged colleague, who likes to work in a fast-moving and dynamic industry of Digital Marketing & transformation. We are a...

  • Digital Project Manager

    5 months ago

    กรุงเทพมหานคร, Thailand Hy Digital Full time

    Job openings for foreigners (with experience working with Thai clients) and Thai Are you looking for a new challenge to grow with a fast-growing dynamic digital growth agency where you can grow with? Are you eager to learn & looking to drive online growth for our clients? We are looking for a very motivated and engaged colleague, who likes to work in a...

  • Sales Manager

    5 months ago

    กรุงเทพมหานคร, Thailand Hy Digital Full time

    Job Opening Sales Manager Are you seeking an exciting opportunity to grow with a rapidly expanding digital marketing company? Join us and be part of a thriving team that caters to clients across various industries such as events & entertainment, hotel & travel, real estate, B2B, and e-commerce. We are in search of a highly motivated and engaged Sales...

  • Marketing Manager

    5 months ago

    กรุงเทพมหานคร, Thailand Hy Digital Full time

    Looking for a Thrilling Challenge in Digital Marketing? Join our fast-growing digital marketing company and embark on a journey of growth and opportunity! Our diverse clientele spans industries such as events & entertainment, hotel & travel, real estate, B2B, and e-commerce. We are seeking a highly motivated and engaged team member who thrives in the...

  • Account Manager

    4 months ago

    กรุงเทพมหานคร, Thailand Hy Digital Full time

    Welcome to Hy Digital! Are you ready to take on an exciting challenge in the fast-growing world of digital marketing? Join our dynamic and innovative company, where you'll have the opportunity to grow alongside us! Collaborate with clients from diverse industries such as events & entertainment, hotel & travel, real estate, B2B, and e-commerce. We are...

  • Account Manager

    5 months ago

    กรุงเทพมหานคร, Thailand Hy Digital Full time

    Welcome to Hy Digital! Are you ready to take on an exciting challenge in the fast-growing world of digital marketing? Join our dynamic and innovative company, where you'll have the opportunity to grow alongside us! Collaborate with clients from diverse industries such as events & entertainment, hotel & travel, real estate, B2B, and e-commerce. We are...

  • Sales & Account Manager/executive

    1 month ago

    กรุงเทพมหานคร, Thailand Hy Digital Full time

    **Location**: Bangkok, Thailand (Hybrid) Are you ready to grow your career with a dynamic digital growth agency? We’re looking for a proactive and motivated Sales & Account Manager/Executive to join our team at Hy Digital. If you’re passionate about digital marketing, enjoy building client relationships, and are driven to achieve sales goals, this role...

  • Digital Advertising Manager

    5 months ago

    กรุงเทพมหานคร, Thailand Ampere Digital Full time

    Ampere Digital is seeking a talented and results-driven Digital Advertising Manager (Marketing Manager) to join our dynamic marketing team. As a leading digital marketing company, we strive to stay at the forefront of digital marketing trends and technologies. If you have a passion for creating and executing highly effective digital advertising campaigns and...

  • Digital Marketing Intern

    4 months ago

    กรุงเทพมหานคร, Thailand Glow Digital Full time

    **About Us** We are a growing digital marketing agency based in Bangkok. We are now looking for a highly motivated Digital Marketing Intern to join our agency. **About You** - Fluent in Thai with good writing skills - Strong verbal and written communication in English - Problem solver with great attention to detail - Good knowledge of digital tools and...

  • Accounting/hr - Admin (Th)

    5 months ago

    กรุงเทพมหานคร, Thailand Hy Digital Full time

    Are you looking for a new challenge to grow with a fast-growing digital marketing company where you can grow with? Work with clients in a variety of industries like; events & entertainment, hotel & travel, real estate, B2B & e-commerce. We are looking for a very motivated and engaged colleague who likes to work in a fast-moving and dynamic industry of...

  • Marketing Solutions Manager

    5 months ago

    กรุงเทพมหานคร, Thailand Flywheel Digital Full time

    About Us Flywheel SEA (formerly known as Intrepid Group) Ascential Group With more than 2,000 employees across five continents, Ascential combines local expertise with a global footprint for clients in over 120 countries. Ascential is headquartered in the UK and listed on the London Stock Exchange. **The Role** We are looking for a Marketing Solutions...

  • Digital Marketing Executive

    4 months ago

    กรุงเทพมหานคร, Thailand Creative Management Organization (CMO) Full time

    Key accountabilities: **Key accountabilities**: 1. Oversees digital marketing efforts within a digital marketing department 2. Monitors, motivates and oversees a digital marketing team by developing solutions & goals to improve digital marketing tactics and processes 3. Creates digital marketing strategies to enhance a company’s online presence of products...

  • Account Manager

    5 months ago

    กรุงเทพมหานคร, Thailand Drop Zero Digital Full time

    **Who are we?** At Drop Zero Digital, we're not just building an agency but we’re crafting a haven for the ambitious and the innovative. **What we’re looking for**: Account Manager As our Full-Time Account Manager, you'll be at the forefront in our client relationships. This role isn't just about managing communications; it's about owning them. You'll...

  • Digital Marketing Manager

    5 months ago

    กรุงเทพมหานคร, Thailand Ancor Full time

    We are working with a leading Digital Wealth Management company for a **Digital Marketing Manager **position. We are looking for individual who has strong level of English. Expat is welcome **Key Responsibilities**: - Lead the development and management of targeted paid media campaigns, ensuring alignment with corporate objectives and responsiveness to...

  • Senior Account Manager, Digital Communications

    5 months ago

    กรุงเทพมหานคร, Thailand Hill+Knowlton Strategies Full time

    **Senior Account Manager** **_Essential Duties and Responsibilities_** - Roles and Responsibilities_ - Develop and implement creative, highly measurable digital marketing & communication programs or campaigns for several high-profile clients, tracking progress with regular reports on engagement, conversion, and traffic growth. - Oversee the performance of...

  • Digital Account Manager

    4 months ago

    กรุงเทพมหานคร, Thailand Chubb Full time

    **Major Responsibilities** - Act as liaison between business and Digital delivery team (internal or external) to assess opportunities and define requirements for building high quality and modern digital user experiences (e.g. website features and functionality) that both meet business needs and solve customer problems. - Collaborate with global productteam...