Guest Experience Manager

**Job Description**: - Guest Experience Manager is the key objectives the continuous improvement and operational implementation of the Guest Experience and online reputation of the hotel by monitoring daily performance and guest feedback, representing the Guest within the hotel and supporting GM on achieving targets. - You will ensure full compliance of the...

**Job Description**: This position has key objectives the continuous improvement and operational implementation of the Guest Experience and online reputation of the hotel by monitoring daily experience performance and Guest feedback, representing the Guest within the hotel and supporting GM on achieving positive results and Guest Experience targets. She/he...

**Job Number** 23195445 **Job Category** Rooms & Guest Services Operations **Location** The Athenee Hotel a Luxury Collection Hotel Bangkok, 61 Wireless Road (Witthayu), Bangkok, East Java, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager...

**Additional Information**Chinese, Korean or Japanese speaking preferred **Job Number**24161547 **Job Category**Rooms & Guest Services Operations **Location**The Athenee Hotel a Luxury Collection Hotel Bangkok, 61 Wireless Road (Witthayu), Bangkok, East Java, Thailand, 10330 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB...

**Job Number** 24161547 **Job Category** Rooms & Guest Services Operations **Location** The Athenee Hotel a Luxury Collection Hotel Bangkok, 61 Wireless Road (Witthayu), Bangkok, East Java, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in...

**Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

You are a strong and experienced hotel ambassador who excels at maximizing the experience and satisfaction of the hotel guests. You will be responsible for taking care of our guests and our team members by coordinating all operations of the hotel. You will ensure that all team members are up to date with the current knowledge of all the hotel products and...

**Job Number** 24080292 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Bangkok Suvarnabhumi Airport, 599/9 Lat Krabang Road, Lat Krabang, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a...

**Job Description**: - Supports, trains, supervises Front Office: Guest Relation, Cashier, Club Lounge, Concierge team. - Handles daily operation of Front Office Department, plus night shift. - Coordinates Front Office SOPs, guest satisfaction, reservation, guest history and room assignment. - Prepare schedule and report. - Drive RPS score, VIPs, guest data...

**Additional Information** Front Office **Job Number** 24172060 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Grande Sukhumvit a Luxury Collection Hotel Bangkok, 250 Sukhumvit Road, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs...

**Job Number** 24092432 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Grande Sukhumvit a Luxury Collection Hotel Bangkok, 250 Sukhumvit Road, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests...

**Job Number** 24081271 **Job Category** Rooms & Guest Services Operations **Location** Royal Orchid Sheraton Hotel & Towers, 2 Charoen Krung Road Soi 30 (Captain Bush Lane), Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving...

Summary - Responsible for facilitating efficient communications for both guests and staff both within the hotel and for external communications - Confidently operates switchboard consoles, paging system, and associated computer equipment in accordance with departmental procedures - Connects local and international calls quickly, courteously and accurately -...

Guest Relations Manager A Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. **What will I be doing?** As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to...

**Job Number** 24019855 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Bangkok Sukhumvit 20, 10 10/3 Soi Sukhumvit 20, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...

**Additional Information** **Job Number**24186104 **Job Category**Rooms & Guest Services Operations **Location**Royal Orchid Sheraton Hotel & Towers, 2 Charoen Krung Road Soi 30 (Captain Bush Lane), Bangkok, Bangkok, Thailand, 10500 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests...

**Additional Information** **Job Number**24199083 **Job Category**Rooms & Guest Services Operations **Location**Courtyard Bangkok Sukhumvit 20, 10 10/3 Soi Sukhumvit 20, Bangkok, Bangkok, Thailand, 10110 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...

**Additional Information** Front Office **Job Number** 24038892 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Grande Sukhumvit a Luxury Collection Hotel Bangkok, 250 Sukhumvit Road, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type**...

**Job Description**: - Lead the Heartist culture in coordination with the hotel team to drive guests satisfaction. - Versatile in operation where & when needed. - Responsible for ALL Loyalty program. - Admin tasks include, responding to guest reviews using VOG, analysis of the guest feedback, conducting report and action plan, use of ACDC tool. Work...

**หมายเลขงาน** 24087762 **ประเภทของงาน** Rooms & Guest Services Operations **สถานที่** Courtyard Bangkok, 155/1 Soi Mahadlekluang 1, Ratchadamri Road, Bangkok, Bangkok, Thailand ดูบนแผนที่ **ตารางการทำงาน**...