Manager Client Management
5 months ago
About DKSH
DKSH’s purpose is to enrich people’s lives by providing access to goods, services, and insights. United by our vision to be the trusted partner, we help companies grow in Asia and beyond across our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology.
Delivering life-saving drugs to hospitals, bringing high-quality products to remote villages, installing technology that raises living standards, and providing new formulations for healthcare products that make life easier. These are just a few examples of how DKSH touches people’s lives around the clock. We do this while helping our clients and customers grow by providing services including sourcing, market insights, marketing and sales, eCommerce, distribution and logistics as well as after-sales services.
Listed on the SIX Swiss Exchange, DKSH operates in 36 markets with 33,100 specialists, generating net sales of CHF 11.1 billion in 2021. Founded by Swiss entrepreneurs in 1865, we have been deeply rooted in Asia Pacific for over 150 years.
Why It’s Great to Work at DKSH
Join a purpose-driven company and help enrich people’s lives every day. We provide reliable access to high-quality products and services, like COVID-19 vaccines, and create sustainable value for all our stakeholders, generate jobs, and give back to society. Founded over 150 years ago in Asia by three Swiss traders, DKSH still maintains the same entrepreneurial mindset. Be part of our diverse team of more than 33,000 people working in 36 markets across the globe. You will learn and develop both professionally and personally in a modern environment offering hybrid work arrangements. Come and meet our energetic, passionate, and purposeful team and be part of something big.
Job Responsibility;
Development of clients' business and marketing plans to achieve overall business objectives and profitability
Oversee the business integration process for new clients to ensure alignment to all relevant functions and smooth integration
Oversee and monitor clients' and DKSH's profit and loss to achieve sales targets and ensure best benefit from contract management
Anticipate clients' needs and actively seek opportunities for new business of existing clients; take accountability for contract renegotiation
Provide effective solutions for clients' requirements related to ad hoc operational issues
Oversee business communications and business review meetings with clients' management teams
Develop strategic client relationships for effective business planning and business growth
Partner with internal DKSH departments and Business Units to ensure alignment of clients' business plans and effective implementation of business plans
Qualification;
Bachelor’s degree in Business Administration, or an equivalent degree
Minimum five years’ experience in Client Management or Trade Marketing
Understanding of FMCG industry and process
Communication, Presentation, interpersonal and Coordination skill
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