Product & Contracting Manager
7 months ago
**Job Title**: Product & Contracting Manager
**Company Overview**:
Our client is a leading Destination Management Company (DMC) specializing in providing bespoke travel solutions to tour operators and travel agencies across various destinations. With a commitment to excellence and sustainability, they have been at the forefront of delivering authentic and impactful travel experiences since their establishment.
**Position Overview**:
Join our client's dynamic team as a Product & Contracting Manager and play a key role in driving product development initiatives and overseeing contracting processes. As part of our client's mission to continuously elevate operations standards, your contributions will be instrumental in fostering positive impacts on staff, clients, and the planet.
**Responsibilities**:
**Product Development**: Lead the creation and continuous improvement of travel products aligned with the mission. Collaborate closely with marketing and sales teams to ensure products meet market demands and maintain a competitive edge.
**Contracting**: Conduct negotiations with hotels, sub-agents, and transport companies to secure favorable terms and rates.
**Supplier and Agent Relations**: Cultivate and maintain ethical, robust relationships with suppliers and key travel agents to uphold standards for quality and service.
**Team Management**: Manage and support the product and contracting teams to ensure alignment with strategic objectives.
**Strategic Planning**: Collaborate closely with senior leadership to devise and implement strategic plans supporting growth and enhancement.
**Technology and Systems Management**: Oversee the development and maintenance of the online itinerary builder for agents, leveraging strong technical skills and system knowledge.
**Quality Control**: Conduct regular audits of existing products and services to ensure high standards are consistently met.
**Reporting**: Deliver comprehensive monthly and quarterly reports on product performance, market trends, and emerging opportunities in product development and contracting to the GM.
**Qualifications and Requirements**:
Extensive experience in product management, development, and contracting within the travel or hospitality sector.
Proven success in negotiations and robust supplier and agent relationship management.
Proficient technical skills with experience in managing online platforms; familiarity with Tourplan is highly beneficial.
Exceptional leadership and communication abilities, capable of inspiring teams to strive for excellence.
Deep knowledge of industry standards and the unique demands of luxury and adventure travel markets.
Commitment to sustainability and cultural dynamics of travel in Asia.
Fluency in English, with proficiency in additional languages considered advantageous.
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