Manager Customer Support/operations
9 months ago
Opportunities for makers and creators - together we achieve more.
- Managing a team of customer service staff in daily operational tasks, from receipt to completion.
- Inquiries.
- Order Handling.
- Claim / Complaint Handling.
- Quotation for project business.
- Open invoices / Credit limit.
- Generating and analyzing reports to identify risk, tackle the problem and find solution & improvement.
- Handling critical or chronic issues with internal / external parties to meet solutions.
- Managing knowledge management / reinforcement for customer service staff.
- Liaising with other internal / external parties for continuous improvement of customer service quality, process, rules and disciplines.
Think outside the box with us and explore new paths to success.
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Customer Experience Support Manager
2 weeks ago
กรุงเทพมหานคร, Thailand Unilever Full timeJob Title: Customer Service Support Manager - MT Department: Supply Chain Profession (Marketing, Finance, etc.): Supply Chain Work Level: 1C Location (City, Country): Bangkok, Thailand Main Job Description CS Support Manager MT is responsible for providing excellence service to modern trade customers through Order to Cash operation, while deliver key...
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Customs Operations Support Clerk
7 months ago
กรุงเทพมหานคร, Thailand DHL Full timeWe are urgently seeking for our vacancy job as below detail; **Position**:Customs Operations Support Clerk** Location: SBMM Office, Soi Pattana Chonnabot 3, Lad Krabang) **Key Responsibilities: - ** - To prepare & submit FTA Forms for customers. - To communicate with customers regarding FTA & TCC Forms - Providing customers with the updated FTA customs...
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Customs Operations Manager, Ofr
6 months ago
กรุงเทพมหานคร, Thailand DHL Full timeWe are urgently seeking for our vacancy job as below detail; **Position**:Customs** **Operations Manager, OFR** Location: DHL, SBMM Office, Soi Pattana Chonnabot 3, Lad Krabang **Key Responsibilities: - ** - Lead customs activities both ocean import and ocean export, make sure of the daily operation has been complete and to avoid of any extra charge from...
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Operation Support Manager
3 months ago
กรุงเทพมหานคร, Thailand DHL Full time**Responsibilities**: - Monitor DC operational performances include Transport field in regional scale, define and analyze problem for Process improving by leading solution implementation with DC operational / Transport Operation teams to ensure a process of effective management of operation and support functions to achieve internal and external’s KPI. -...
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Customer Engagement
7 months ago
กรุงเทพมหานคร, Thailand Unilever Full time**Location**: Bangkok,Thailand **Terms & Conditions**: Full Time role, Unilever will not assist with relocation. **WHAT WILL YOUR MAIN RESPONSIBILITIES BE**: - Be a lead for Field Execution: regular evaluate field executions work, develop and propose new ways to improve better executions and build Unilever sales further. - Conduct regular customer visit...
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Customer Support Representative
2 months ago
กรุงเทพมหานคร, Thailand SeatOS Full timeSeatOS is on a mission to transform and digitize the land & sea travel industry, making all routes instantly bookable by anyone. Part of the leading land & sea transportation group, Travelier, SeatOS is building the dominant Transport Management System (TMS) in APAC. We are hiring for a Customer Support Representative to join our team. This role will report...
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Customer Support/customer Success
23 hours ago
กรุงเทพมหานคร, Thailand 1Moby Co., Ltd. Full timeHybrid, Openness, Worldwide & Growth Environment. A High Career Path with Good Benefits. Friendly, Cozy & Delicious!. Customer Support is a liaison, providing product/service information, answering questions, and resolving any emerging problems that our customer accounts might face with accuracy and efficiency. Customer Support has patience, empathetic, and...
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Head of Operations Support
7 months ago
วัฒนา, กรุงเทพมหานคร, Thailand บริษัท จีเอ็มเอ็ม มิวสิค จำกัด Full time**Head of Operations Support**: Here at ConsultingPress we are always looking for fresh talents to join our team. We are looking for online marketing specialist in London UK in Strategic Planning department. Please read carefully what we require and what we offer and use our online form for submission. - **Department**: Operations Support -...
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Production Manager
7 months ago
กรุงเทพมหานคร, Thailand Total Marketing Support Full time**Production Manager** TMS Global are a wholly owned subsidiary of DS Smith PLC, a FTSE100 listed multi-national packaging and display manufacturing business. TMS Global specialise in the outsourcing of retail display, print and packaging and are active in 97 markets globally. Our TMS community consists of just over 300 people who are spread internationally...
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Customer & Operation Manager
7 months ago
กรุงเทพมหานคร, Thailand บริษัท เคพีเอ็มจี ภูมิไชย โฮลดิ้งส์ จำกัด Full time**Location**:Bangkok, Thailand **Rank**: Manager **Job Description**: KPMG’s Management Consulting group assists our clients identify and solve the challenges that stand in the way of their growth and progress. We will work with clients as colleagues, shoulder-to-shoulder, until we have delivered the results that matter to clients. Ideally, we create a...
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Customs Operations Manager, Ofr
2 weeks ago
กรุงเทพมหานคร, Thailand DHL Full timeWe are urgently seeking for our vacancy job as below detail; **Position**: **Customs** **Operations Manager, OFR** (Based at SBMM Office, Soi Pattana Chonnabot 3, Lad Krabang) **Key Responsibilities: - ** - Lead customs activities both ocean import and ocean export, make sure of the daily operation has been complete and to avoid of any extra charge from...
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Operations Support
2 weeks ago
กรุงเทพมหานคร, Thailand Shopee Full timeDepartmentOperations- LevelEntry Level- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis...
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Operations Manager
4 days ago
คลองเตย, กรุงเทพมหานคร, Thailand Bitkub Full timeOversee daily operational duties including but not limited to processing transactions, account verifications, and overall customer support. Work closely with the COO, determine values and mission, and plan for short and long-term goals. Supervise operations team to ensure operational excellence and excellent customer services. Develop and maintain 3rd party...
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Operation Manager
3 days ago
กรุงเทพมหานคร, Thailand สำนักงานกองทุนสนับสนุนการสร้างเสริมสุขภาพ (สสส.) Full time**Operations Manager - SOOK Enterprise** Our expanding unit at the Thai Health Promotion Foundation is seeking to hire an operations manager to join our leadership team. You will be in charge of providing inspired leadership for the operation of one of our organization’s lines of business, which involves making important policy and strategic decisions, as...
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Operations Manager
6 months ago
คลองเตย, กรุงเทพมหานคร, Thailand Bitkub Full timeOversee daily operational duties including but not limited to processing transactions, account verifications, and overall customer support. Work closely with the COO, determine values and mission, and plan for short and long-term goals. Supervise operations team to ensure operational excellence and excellent customer services. Develop and maintain 3rd party...
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Customer Service Manager
2 weeks ago
สวนหลวง, กรุงเทพมหานคร, Thailand Siam Makro Pcl. Full time3-4 years experiences in customer service. Able to analysis and come up with strategies. Positive Attitude,Good with people,self-motivated. He/she will responsible for monitoring existing customer portfolio, work with Key Account, store operation, and commercial to ensure sale/ profit target is achieved. He/she will responsible for customer baskets analysis...
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Insurance Operations Support
23 hours ago
กรุงเทพมหานคร, Thailand Shopee Full timeDepartmentOperations- LevelExperienced (Individual Contributor)- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...
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Customer Service Manager
7 months ago
กรุงเทพมหานคร, Thailand Frontline Recruitment Full time**Responsibilities** - To provide excellent customer service and maintain excellent Operational Customer relationship management to Customs Clearance customers (Automotive, Chemicals, Cosmetics, etc., and any new customers) - Manage Customer On-site Staff. - To be key escalation focal contact point for Customer on operations escalation topics. - To receive...
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Customer Support Analyst
7 months ago
กรุงเทพมหานคร, Thailand Cendyn Full time**Job Purpose**: This position is crucial to high customer satisfaction among Cendyn clients. The Tier 2 Customer Support Analyst works with Operations, R&D, Product, Sales, and other Operations teams to contribute support and deployment expertise. Our Support structure has a strong reliance on training and knowledge sharing. As a Tier 2 Customer Support...
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Customs Manager
7 months ago
คลองเตย, กรุงเทพมหานคร, Thailand Bollore Logistics Asia Pacific Full time**Management Support** - Manage day to day import operations as management instruction, under control, under Standard Operating Procedures to meet KPI. - Participate to operation meeting to manage and plan jobs with efficiency. - Review / amend / updated Standard Operating Procedures Air and Sea as Thai Customs Regulation. **Customer Task** - Monitor that...