Key Accounts Supervisor Ecommerce

3 weeks ago

กรงเทพมหานคร, Thailand FrieslandCampina Full time

Key Account Supervisor eCommerce is responsible for the eCommerce (Pureplayers) account. This role leads the cascading of the Fighting Unit strategy into data-driven 12Q Channel and Customer Plans for the assigned eCommerce account. Align and integrate with Brand Plans from Marketing team and Channel & Category strategy from CCD team. Lead execution against 12Q Plan with the accounts through joint business planning, perfect online shop-in-shop, strong profit management and growth of key accounts and their share of wallet. Strategically manage the assigned eCommerce Pureplayers.

What we ask
- Bachelor or Master Degree in related field
- Minimum 3 years of eCommerce experience, preferably good knowledge of commercial, performance marketing, operations, and account management
- Outstanding analytical skills, strong experience and ability to utilize data/data analytics to drive decisions related to ecommerce
- A strong commercial sense to identify opportunities and grow the business and a data-driven aptitude in decision making.
- Result-driven, creative thinker and strong problem-solving skills. Ambition to succeed in a fast-paced startup environment.
- Self-starter mentality with drive and motivation, outstanding interpersonal skill.
- Open minded, leadership skill and strong communication in both Thai and English.
- Solid understanding and track record in eCommerce strategy, channels
- Eye for detail in execution
- Enthusiasm for acquiring new skills and knowledge, as well as for developing others.
- Self-motivated with ‘can do attitude’.
- Organizational sensitivity
- Strong communication skills
- Team player, team spirit ambassador as to connect multidisciplinary teams under one seamless consumer experience

What we offer

FrieslandCampina Thailand is the affiliate of Royal FrieslandCampina and has been here since 1967. We produce and sell variety of dairy products under brand name Foremost, Ship, Falcon, My Boy, and Debic. The extensive product range of quality products includes UHT milk, yoghurt drinks, condensed milk, and whipping cream. We believe our current and future success depends largely on the quality of our employees. For this reason, Foremost wants to offer an attractive, challenging and inspiring working environment where employees are encouraged to develop themselves both professional and personally.
- Vacancy description- Initiate sales and execution plan to drive commercial performance and achieve target by developing data-driven strategy for short-term and long-term plan to grow e-commerce business for Pure Player, e-Retailer, Quick Commerce and D2C
- Understand market and customer insight, together with be able to analyze data and develop effective campaign mechanics/promotional scheme for driving sales, penetration with promising ROI - result to incremental e-commerce key metric. Align M+3 activation calendar with customers in excellent execution and optimal support to achieve the milestone
- Drive and lead the working collaboration with customers and brand team to deliver best-in-class online execution, excellence path-to-purchase and optimal shopper experience
- Own and manage product portfolio, monthly sell-in and sell-out, demand forecasting, inventory management, route-to-market strategy as well as sales and spending performance for the designated channel
- Plan and manage incoming purchase order together with designated customer manager of each channel, align with cross functional team to ensure smooth operation
- Work with Digital team and Trade Marketing team to manage media budget with ability to optimize the key investment versus onsite & offsite activations, and visibilities gained from platforms
- Monthly performance analysis with pre/post campaign evaluation and ROI management
- Serve as a liaison and primary point of contact within the e-Commerce organization for cross functional partners and external partner - acting as a project manager to evaluate, prioritize, develop, manage, implement and e-Commerce initiatives.
- Support other duties as assigned by management /direct supervisor

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