飞猪 销售运营专员/bd Support 曼谷

2 weeks ago


กรงเทพมหานคร, Thailand Alibaba Full time

Fliggy, as Alibaba Group's travel brand, provides travel service including but not limited to booking for flight tickets, hotels, inns, tour tickets, visas, destination guide, as well as travel packages for youth and younger generation of consumers. Fliggy is dedicated to satisfy consumers outbound travel needs, enables them to have more comfortable, imaginable, and hassle-free travel experiences. Join us to reignite your career journey Role & Responsibilities: 1. [Merchant/Product Operation] Guide the merchants to update the products and information align with the procedure and rules. 2. Drive maintenance and updates of hotel price and inventory information, optimize the conversion rate in order to increase merchandise volume. 3. Reply promptly to merchants' queries and questions and promote new tools/functions/products to them to continuously improve user experience and drive more sales. 4. Leverage internal resources to solve problems of system error, payment problem and handle customer complaints and assist in the implementation of internal projects. 工作内容: 1、【商家商品上线】结合平台入驻规则与流程,帮助商家入驻平台,上线商品,发布信息; 2、【商家基础运营】推动维护与优化酒店价格、库存信息,结合平台规则,优化展示与转化效果,提升酒店商品销量 3、【商家日常答疑】负责解答商家在合作过程中的各种疑问,维系正常合作关系 4、【商家赋能】负责向商家推广新功能、新产品,持续提升消费者的用户体验和商家收益 5、【内部协同】针对系统,支付,客诉等全链路问题,与内部联动,解决异常问题,协助落地内部项目
Requirements: At least 1 year of working experience in sales/project suport, OTA background is a plus. Fluent Thai language skill plus good Mandarin. Result oriented, optimistic and good interpersonal skill, able to adapt to change. 职位要求: 1、泰语流利,中文可作为工作语言 2、有1年及以上项目助理工作经验,有旅游或酒店行业经验者优先 3、沟通表达与理解力好,执行力强



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