Customer Priority Service and Ul Assistant

2 weeks ago


กรงเทพมหานคร, Thailand FWD Insurance Full time

About FWD Group

FWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD’s customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience.

For more information, please visit

Job Purpose

Key Responsibilities-
- Handle customer who has negative feedback and clarifications needed with a level of service that meet customer’s expectations.- Support the project implementation and perform any extra job assigned.- Work or follow up the case with other departments for any service required



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