Learning & Development Manager
5 months ago
Learning & Development Manager
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Learning & Development Manager coordinates and manages the implementation of hotel trainings in line with brand and hotel policies and procedures. This role develops and maintains training resources, implement systems that promote growth and development, ensuring that all promises to stake holders are delivered. He / she assists the Director of Human Resources in creating an effective and efficient operation for the Training department.
**What will I be doing?**
As the Learning & Development Manager, you will be responsible for performing the following tasks to the highest standards:
- Update the training notice board with all information on the situation in and out of the hotel as well as training information.
- Organize reward and certification programs.
- Organize in coordination with the Director of HR and Department Heads, approved cross trainings.
- Carry out talent programs according to brand standards.
- Assist to set up and maintain training and talent program policies.
- Develop and skillfully use learning resources, assist managers to improve management skills, and develop personal career development plans for high potential team members.
- Develop plans to conduct needs analyses and in-house training on a regular basis.
- Regularly keep training records.
- Develop tools and systems to ensure training and development programs meet hotel objectives.
- Ensure that training and development are integrated into business plans and budgets, and targeted goals are identified and monitored.
- Take part in the preparation and planning of the Training department's goals and objectives.
- Prepare and manage the Training department's budgets, monitor, analyze and report variations from the budget.
- Take part in team member performance reviews and set up development plans when required.
- Facilitate multiskilling.
- Manage the planning and delivery of orientation programs.
- Offer support and advice on personal development plans to team members under your supervision.
- Implement appropriate management practices that provide team members with motivation and communication.
- Provide information as required regarding training records and attendance.
- Assist all departmental trainers if necessary, with trainings.
- Deal effectively with guests and workplace colleagues from a variety of cultures.
- Be aware of duty of care, and adhere to occupational health and safety legislations, policies and procedures.
- Adhere to the hotel's security and emergency policies and procedures.
- Be familiar with property safety, current first aid and fire emergency procedures.
- Ensure that all team members have a complete understanding of and adhere to the hotel's team member rules and regulations.
- Carry out any other reasonable duties and responsibilities as assigned.
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
**What are we looking for?**
A Learning & Development Manager, serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- University graduate.
- Minimum 5 years of related working experience in the hotel industry.
- At least 3 years of management experience and relevant training experience.
- Excellent command of written and spoken English and Chinese to meet business needs.
- Solid knowledge of Learning & Development.
- Good communication skills.
- Good presentation and teaching skills.
- Good project management skills.
- Excellent coordination and organization ability.
- Willing to take challenge and capability to work under high pressure.
- Strong capability in leadership.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences
-
Learning & Development Manager
5 months ago
เกาะสมุย, สุราษฎร์ธานี, Thailand Hilton Full timeWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...
-
Learning Manager
5 months ago
เกาะสมุย, สุราษฎร์ธานี, Thailand Anantara Full time**Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...
-
Learning Manager
1 month ago
เกาะสมุย, สุราษฎร์ธานี, Thailand Marriott International, Inc Full time**Job Number** 24166056 **Job Category** Human Resources **Location** The Ritz-Carlton Koh Samui, 9/123 Moo 5, Tambon Bophut, Koh Samui, Surat Thani, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Monitors compliance of all required training, including training programs for...
-
Learning Manager
4 months ago
เกาะสมุย, สุราษฎร์ธานี, Thailand Marriott International, Inc Full time**Job Number** 24079335 **Job Category** Human Resources **Location** The Ritz-Carlton Koh Samui, 9/123 Moo 5, Tambon Bophut, Koh Samui, Surat Thani, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Monitors compliance of all required training, including training...
-
Learning Manager
5 months ago
เกาะสมุย, สุราษฎร์ธานี, Thailand Marriott International, Inc Full time**Job Number** 24099955 **Job Category** Human Resources **Location** The Ritz-Carlton Koh Samui, 9/123 Moo 5, Tambon Bophut, Koh Samui, Surat Thani, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Meet with managers, department and division heads to discuss staffing needs,...
-
Cluster Learning and Development Mananger
2 months ago
เกาะสมุย, สุราษฎร์ธานี, Thailand Marriott International, Inc Full time**Job Number** 24155672 **Job Category** Human Resources **Location** Sheraton Samui Resort, 86 Moo 3 Chaweng Noi Beach, Bophut, Koh Samui, Surat Thani, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Helps drive company values and philosophy and ensures all training and...
-
Assistant Learning Manager/learning Manager
5 months ago
เกาะสมุย, สุราษฎร์ธานี, Thailand Anantara Full time**Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts, and lush jungles, Anantara...
-
Assistant Learning Manager
5 months ago
สุราษฎร์ธานี, Thailand Anantara Full time**Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...
-
Learning Executive
6 days ago
เกาะสมุย, สุราษฎร์ธานี, Thailand Anantara Full time**Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts, and lush jungles, Anantara...
-
Manager of People
5 months ago
เกาะสมุย, สุราษฎร์ธานี, Thailand Avani Full time**Company Description** Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter. You will be one of the key Leaders on property. From business planning to team member engagement strategy to learning and development compensation and...
-
Coaching Manager
5 months ago
เกาะสมุย, สุราษฎร์ธานี, Thailand Marriott International, Inc Full time**Job Number** 23207538 **Job Category** Human Resources **Location** W Koh Samui, 4/1 Moo 1 Tambol Maenam, Koh Samui, Surat Thani, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Helps drive company values and philosophy and ensures all training and development...
-
Quality Manager
4 months ago
เกาะสมุย, สุราษฎร์ธานี, Thailand Marriott International, Inc Full time**Job Number** 24021556 **Job Category** Procurement, Purchasing, and Quality Assurance **Location** The Ritz-Carlton Koh Samui, 9/123 Moo 5, Tambon Bophut, Koh Samui, Surat Thani, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Implements quality assurance processes...
-
Assistant Manager of People
6 days ago
เกาะสมุย, สุราษฎร์ธานี, Thailand NH Collection Full time**Company Description** Minor Hotels owns, manages and operates a diverse portfolio of over 540 hotels, resorts and branded residences across 56 countries. Flexible and adaptive to market trends, we drive growth through our eight hotel brands, alongside a collection of related hospitality businesses and strategic partnerships with other leading hotel brands...
-
Assistant Manager of People
5 months ago
เกาะสมุย, สุราษฎร์ธานี, Thailand Anantara Full time**Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...
-
W Insider and Quality Manager
2 months ago
เกาะสมุย, สุราษฎร์ธานี, Thailand Marriott International, Inc Full time**Job Number** 24160561 **Job Category** Procurement, Purchasing, and Quality Assurance **Location** W Koh Samui, 4/1 Moo 1 Tambol Maenam, Koh Samui, Surat Thani, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Implements quality assurance processes and verifies training and...
-
W Insider and Quality Manager
5 months ago
เกาะสมุย, สุราษฎร์ธานี, Thailand Marriott International, Inc Full time**Job Number** 24081391 **Job Category** Procurement, Purchasing, and Quality Assurance **Location** W Koh Samui, 4/1 Moo 1 Tambol Maenam, Koh Samui, Surat Thani, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Implements quality assurance processes and verifies...
-
Project Manager
4 months ago
เกาะสมุย, สุราษฎร์ธานี, Thailand Huneety Co., Ltd. Full time**Project Manager (New hotel development)** One of our Newly hotel is looking to hire a Project Manager in Koh Samui. **JOB RESPONSIBILITIES** Role and Responsibilities of this position: - Must be experienced to prequalify various consultant’s and manage Design execution. - Extensive knowledge and experience with Design-Bid-Build delivery Method. -...
-
Business Development
4 months ago
เกาะสมุย, สุราษฎร์ธานี, Thailand Kitview.th Full time**Job description**: Responsibilities: - **Actively prospect orthodontists and introduce our Kitview software.**: - **Assess market potential and identify growth opportunities.**: - **Research, select and establish partnerships with local distributors.**: - **Manage product demonstrations and train potential customers.**: - **Work closely with sales and...
-
Laundry Manager
5 months ago
เกาะสมุย, สุราษฎร์ธานี, Thailand Belmond Management Full timeAs a Laundry Manager at Napasai, A Belmond Hotel Koh Samui, Thailand, you are part of a collective that crafts memorable guest experiences through exceptional customer service and personalized assistance. In this role, you will provide the highest calibre of assistance by providing information and recommendations to guests, always aiming to exceed...
-
Laundry Manager
5 months ago
เกาะสมุย, สุราษฎร์ธานี, Thailand Belmond Full timeAs a Laundry Manager at Napasai, A Belmond Hotel Koh Samui, Thailand, you are part of a collective that crafts memorable guest experiences through exceptional customer service and personalized assistance. In this role, you will provide the highest calibre of assistance by providing information and recommendations to guests, always aiming to exceed...
