Spa and Recreation Manager

3 days ago

เชยงใหม, Thailand Marriott International, Inc Full time

**Job Number** 24142251
**Job Category** Spa
**Location** Chiang Mai Marriott Hotel, 108 Chang Klan Road, Chiang Mai,., Thailand VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Management

**JOB SUMMARY**

Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.

**CORE WORK ACTIVITIES**

**Supporting Management of Spa Operations and Budgets**
- Assumes the responsibilities of the Spa Director in his/her absence.
- Ensures all employees have the proper supplies, equipment and uniforms.
- Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
- Manages supplies and equipment inventories within budget.
- Maintains cleanliness of spa and related areas and equipment.
- Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.

**Ensuring and Delivering Exceptional Customer Service**
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Handles guest problems and complaints.
- Empowers employees to provide excellent customer service.
- Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.
- Strives to improve service performance.

**Conducting Human Resources Activities**
- Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
- Ensures employees understand expectations and parameters.
- Brings issues to the attention of the department manager and Human Resources as necessary.
- Observes service behaviors of employees and providing feedback to individuals.
- Participates in employee progressive discipline procedures.
- Participates in an on-going employee recognition program.
- Reviews comment cards and guest satisfaction results with employees.
- Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Supervises on-going training initiatives and conducting training when appropriate.
- Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.
- Celebrates successes and publicly recognizes the contributions of team members.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
- Assists the Spa Director in managing the day-to-day operations of the spa as necessary.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,** begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focu

  • ผู้จัดการสปา (Spa Manager)

    3 days ago

    เชียงใหม่, Thailand Kiyora Spa Full time

    A spa manager oversees all aspects of running a spa, including the staff, finances, and facility management. As a spa manager, your responsibilities include interviewing, hiring, and training employees, managing schedules and staff related issues, and tending to the needs of guests. **For more information, please contact**: add LINE (ID:...

  • Spa Manager

    2 days ago

    เชียงใหม่, Thailand MINOR Hotels Full time

    The role is responsible for development and implementation of the spa and wellness Marketing strategies to drive business, initiatives, positioning and promotion of Medical Wellness Clinics and Spas under Minor. The person is responsible for building partnerships, executing promotion campaigns and yearly activation plans, ensuring a close and effective...

  • หัวหน้าพนักงานนวด

    3 days ago

    เชียงใหม่, Thailand Kiyora Spa Full time

    Run relevant routine meetings, including Therapist team, individual Therapists and inter-department meetings. - Lead and promote hospitality grooming requirements. - Development and maintenance of Therapist Handbook (SOP). - Complete audit procedures as required. - Monitor and asses services, and satisfaction trends, evaluate and address issues, and make...

  • Spa & Fitness Center Manager

    3 days ago

    เชียงใหม่, Thailand Marriott International, Inc Full time

    **Additional Information** Thai Nationality ONLY **Job Number** 24048513 **Job Category** Spa **Location** Chiang Mai Marriott Hotel, 108 Chang Klan Road, Chiang Mai,., Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Position has responsibility for supervising and...

  • ผู้จัดการสปา / SPA Manager

    1 week ago

    เชียงใหม่, Thailand บริษัทริเวอร์ไซด์ สปา รีสอร์ท จำกัด Full time

    การวางแผนงานด้านการบริหารจัดการภายในฝ่ายสปา - กางวางแผนกลยุทธ์ และวางแผนการตลาดในแต่ละไตรมาสได้อย่างเหมาะสม -...

  • Spa Manager/asst./supervisor

    2 days ago

    เชียงใหม่, Thailand บ.ระรินจินดา ( rarinjinda wellness spa resort ) Full time

    1.ควบคุมดูแล...

  • Executive Assistant Manager

    4 days ago

    เชียงใหม่, Thailand MINOR Hotels Full time

    As Executive Assistant Manager - Rooms, you will manage the effectiveness of the day-to-day Rooms and Spa operation. The priority of your role will be working closely with the Rooms Division and Spa department leaders and other department leaders to ensure the highest level of service delivery to meet guest satisfaction and exceed their expectations. Your...

  • Executive Assistant Manager

    3 days ago

    เชียงใหม่, Thailand Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • ช่างทั่วไป

    7 days ago

    เชียงใหม่, Thailand The Chaya Resort and Spa Full time

    ประจำโรงแรม ช่างทั่วไป 1. ซ่อมแซมงานไฟฟ้า,ประปา,ระบบสระว่ายน้ำ,งานช่างทั่วไป 2....

  • Sale

    1 week ago

    เชียงใหม่, Thailand The Chaya Resort and Spa Full time

    ติดต่อกับลูกค้าที่มีโอกาสเป็นลูกค้าของโรงแรม...

  • ช่างทั่วไป

    2 days ago

    เชียงใหม่, Thailand The Chaya Resort and Spa Full time

    ประจำโรงแรม ช่างทั่วไป 1. ซ่อมแซมงานไฟฟ้า,ประปา,ระบบสระว่ายน้ำ,งานช่างทั่วไป 2....

  • Receptionist

    4 days ago

    เชียงใหม่, Thailand C9 SPA Full time

    Greeting customer and answering phone - Booking appointments - Checking customers in and out - Managing staff roster ประกันสังคม,ค่าล่วงเวลา,ค่าอาหาร,ชุดพนักงาน,อาหาร...

  • HR Manager

    3 days ago

    เชียงใหม่, Thailand Fiskars Full time

    Georg Jensen is a Danish design house renowned for its timeless Danish aesthetics, superior craftsmanship and visionary collaborations with leading artists and designers. Founded in Copenhagen in 1904 by master silversmith Georg Jensen, the company creates products ranging from jewellery, watches and homeware to silver hollowware and Christmas...

  • Operations Manager

    6 days ago

    เชียงใหม่, Thailand กลุ่มบริษัท วรวุฒิ Full time

    1. Manage all aspects of the hotel operations which include, Front Desk Service, Food & Beverage, Kitchen, Housekeeping, Engineering, Spa and other relevant operating department ensuring highest level of guest experience 2. Develop strategic plans to ensure achievement of high standards in service, administration and operational management at all times 3....

  • ผู้จัดการยิมปีนผา

    6 days ago

    เชียงใหม่, Thailand The Progression Group Full time

    ภาษาไทยด้านล่าง **Work Hours**: Five-day work week (Able to work on weekends and after usual office hours) **Location**: Offsite locations depending on Programs. Office based at Progression Vertical Climbing Gym and Progression Equipment **Reports to**: CEO **Starting Date**: As soon as possible Get to know The Progression...

  • ผู้จัดการยิมปีนผา

    7 days ago

    เชียงใหม่, Thailand The Progression Group Full time

    ภาษาไทยด้านล่าง **Work Hours**: Five-day work week (Able to work on weekends and after usual office hours) **Location**: Offsite locations depending on Programs. Office based at Progression Vertical Climbing Gymand Progression Equipment **Reports to**:CEO **Starting Date**:As soon as possible **Get to know The Progression...

  • Pr & Marketing Communications Manager

    3 days ago

    เชียงใหม่, Thailand The Dawn Wellness Centre and Rehab Thailand Full time

    The Dawn Wellness Centre and Rehab is a residential behavioural health facility located in Chiang Mai that caters to a primarily international client base. We are looking for a highly motivated PR & Marcomms specialist to join our marketing team. This person will report to the Head of Marketing and be responsible for developing and implementing direct...

  • Accounts Manager

    3 days ago

    หางดง, เชียงใหม่, Thailand The Dawn Wellness Centre and Rehab Thailand Full time

    The Account Manager is responsible for establishing relationships with new clients inquiring for treatment for addiction and related mental health issues. Leads are provided through various marketing channels. The incumbent initially performs lead screening to determine qualified prospects. After which, they work closely with the client and their family in...

  • Seed Ged/english Teacher

    1 week ago

    เชียงใหม่, Thailand Partners Child relief and Development Full time

    The SEED center is a learning center in Chiang Mai teaching language and practical skills to migrant workers as well as helping prepare students to take the GED exam. The teacher’s role is to support the vision and mission of Partners by working with the SEED manager and other teachers or related persons to provide quality GED and English lessons and form...

  • Field Officer, Mae Hong Son Province

    2 days ago

    เชียงใหม่, Thailand ADVENTIST DEVELOPMENT AND RELIFE AGENCY THAILAND Full time

    **Responsibilities**: - Support the Project Manager to manage the relationship between ADRA Thailand and project implementation partners and local partners; - Collaborate with all Area Coordinators to organize and monitor project activities; - Frequent travel to the camps for monitoring of activities, attending meetings as assigned, liaising with local...