หัวหน้าพนักงานนวด

Run relevant routine meetings, including Therapist team, individual Therapists and inter-department meetings.
- Lead and promote hospitality grooming requirements.
- Development and maintenance of Therapist Handbook (SOP).
- Complete audit procedures as required.
- Monitor and asses services, and satisfaction trends, evaluate and address issues, and make improvement accordingly.
- Empower team member to provide excellent customer service.
- Promote a safe working environment for all colleagues.
- Conduct/organise Training for all therapists, which include all modalities and spa etiquette.
- Receive and provide guests with the highest quality and care, in customer service and therapies.
- Respond to inquires, requests, issues in a timely, friendly and efficient manner, and resolve guests' concerns in collaboration with the Front House Team when required.
- Staff supervision to ensure smooth operations.
- Oversee therapy room setup prior to and after treatments and recommend as required.

**For more information, please contact via LINE (ID**: ying.jantee)

ประกันสังคม,ค่าล่วงเวลา,ชุดพนักงาน,ค่าแพ็คเกจ

ปวส.

3 ปีขึ้นไป

Experience in a customer service role will be an advantage.

Process problem solving and time management skills

Able to work as a team

Kiyora Spa is a day spa that strives in delivering an exceptional customer experience. We seek employees who are highly skilled and able to communicate very well. Excellent customer service, problem solving and working within a team are essential. Our staff members are our most important asset, which will be demonstrated with the benefits we provide. These include overtime pay, life insurance, bonuses, meals, uniforms and English Conversation class.