ผู้จัดการยิมปีนผา

ภาษาไทยด้านล่าง

**Work Hours**: Five-day work week (Able to work on weekends and after usual office hours)

**Location**: Offsite locations depending on Programs. Office based at Progression Vertical Climbing Gym and Progression Equipment

**Reports to**: CEO

**Starting Date**: As soon as possible

Get to know The Progression Group Experiences (Chiang Mai Rock Climbing Adventures)
CMRCA is currently in the process of re-branding the company under the name The Progression Group. Progression Group helps individuals, teams, and organizations achieve their optimal selves through cutting-edge programs and products. We have over 20 years of experience in facilitating adventure and recreation development, making us experts in climbing, caving, and outdoor recreation. Our programs and products are designed to help people of all ages and backgrounds, whether you are an adult professional looking to improve your leadership skills, a youth trying to make it through the adolescent years, a team trying to work better together, an organization looking to foster a culture of growth, or an adventure seeker looking for new challenges and experiences. We are committed to growing and sustaining our surrounding community, partners, and team to make a positive impact in the environment and to contribute to a sustainable future.

The experiences we provide have these key brands that help us work toward our vision:
Features Indoor climbing (Progression Vertical Climbing Gym), outdoor rock climbing, caving, and technical outdoor guiding and training services.
Programs for youth focus on personal development through adventure, leadership, and intercultural experience.
Provides leadership training and development opportunities to multi-national businesses, Thai companies, and community organisations focused on developing their people.
Distribution of outdoor products that are focused on providing quality technical, outdoor and adventure equipment to meet the needs of adventurers throughout Thailand.

Why Join Us?
- A positive work environment with great colleagues
- Competitive salary commensurate with experience
- Opportunity for competitive monthly commission based on revenue, variable year-end bonus, annual career training budget, health and wellness grant which subsidizes physical activities and includes credit at the outdoor adventure store.
- Exclusive staff benefit for all services and products in the Progression Group.
- Tuition support for children of employees, paid twice a year
- Paid Maternity Leave AND Paternity Leave.

Live Your Adventure
The Vertical Adventure Manager is a key role within Progression Vertical and works closely with management of all other company divisions. The Vertical Adventure Manager is accountable for managing the Progression Vertical Climbing Gym, outdoor rock climbing, caving, and technical outdoor training services. Creating a vibrant community of outdoor community through the services that we offer. They will manage this section and promote this for all types of people.
We are seeking a passionate and energetic professional that is interested in joining a vibrant and diverse outdoor community and brings a sense of adventure to their work. Build environment for customers to fuel their progression, deliver innovative experiences.

Roles and Responsibilities
- Develop and implement policies and procedures to ensure the climbing gym and outdoor experiences to run efficiently and safely including but not limited to sales of memberships and services, curriculum designing, rules & regulations, membership policies, staffing, maintenance, social media, and other items as they arise.
- Work with the CEO to develop and implement targets and objectives, including marketing strategies to promote Progression Vertical services.
- Monitor and analyse memberships, customer trends, customer feedback and other data to develop and implement marketing strategies.
- Create, manage, and deliver innovative services and products to meet the needs of customers as they arise (i.e.: birthday parties, corporate events, community events etc).
- Ensure customer satisfaction by addressing customer concerns and complaints in a timely and professional manner.
- Manage and ensure the use and maintenance of internal systems such as the membership database, booking and registration systems, and payment collection systems.
- Coordinate with technical manager to provide trainings for staff to receive all necessary certifications and qualifications.
- 3+ years’ experience working in a climbing gym, outdoor guided experiences or fitness based environment in Asia.
- Personal or professional experience with rock climbing, caving, trekking, and orienteering and other vertical outdoor pursuits.
- Strong leadership skills, with the ability to effectively manage and motivate a team
- Effective problem-solving and decision-making skills.
- Strong organizational skills and ability to manage multiple project