IT Connectivity Expert

6 months ago

กรงเทพมหานคร, Thailand AccorHotels Full time

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"

**Job Description**:

- Responsible to manage the technical specifications for the connectivity between Accor CRS systems to the main PMS partners.
- Bridge the communication between the commercial and connectivity teams within the third-partner CRS systems and Digital factory to Accor tech team and the PMS suppliers.
- Accountable for performing quality technical tests and UATS to guarantee the quality of the connectivity between systems
- Own the connectivity's from specs to go live, maintenance and monitoring of technical and business kpi
- Own the product backlog and the definition of detailed epic and stories
- Lead the discussion and road map of connectivity between the PMS partners and Accor CRM systems keeping informed the senior leadership of the company.
- Manage the technical leader on the connectivity program, testes, evolutions and developments in the teams.
- Understand and manage commercial stakeholder needs to ensure the connectivity between Accor distribution systems and PMS is supporting Accor commercial strategy of driving revenue and performance
- Responsible for design and implementation of the technical architecture to connect the CRS Accor systems with the main PMS suppliers.
- Responsible for the data extraction tool from PMs, defining the strategy, security and architecture and manage the services and data quality with the strategic supplier and the internal Accor tech teams.
- Accountable for all the integrations between the PMS systems, the data extraction tool and the internal Accor solutions such as BI, loyalty.
- Identify and mentor technology leaders, to build and maintain a high-performance team

**Qualifications**:

- 5+ years’ experience within a multi-national hospitality industry
- 2+ years’ experience within a connectivity or architecture space
- A Bachelor’s degree or MBA in computer science, software engineering, IT or related field
- Desirable to have previous experience on commercial in hospitality, strong knowledge business operational model
- Understand the hospitality eco-system, digital systems connections and distribution systems
- Strong communication & negotiation skills, organizational & project/product management skills

Additional Information
- Ability to build effective working relationships with executives and key business partners
- Point of contact between the connectivity teams of Digital Factory, Accor tech and PMS suppliers
- Manage the Connectivity and Data extraction tool budget
- Integrate the PMS with Accor CRS systems through a strong partnership between the stakeholders.
- Review the architecture of connectivity between the Accor Cloud Datacentres and PMS.

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