Sr. Supervisor First Mile

4 months ago


Thailand Lazada Full time

Location:
**Thailand**
- Department: Supply Chain & Logistics- Location: Thailand- Team and Role Introduction:
Sr.Supervisor first mile role considered as a critical role which has to demonstrate strong leadership to manage and supervise overall pick up operation and consistently driving team performance to achieve core KPI on a daily basis. Additionally, this role would be a critical role which coordinate with other stakeholder including sellers, warehouses and subcon management team

**Responsibilities**:
Key Responsibilities:

- Oversee daily first-mile logistics operations, including dispatching and monitoring pick up operation
- Ensure timely pickup and processing of orders from sellers or warehouses.
- Manage dispatch schedules to ensure timely delivery to the next stage of the logistic supply chain.
- Lead, train, and manage a team of first-mile logistics staff, including drivers, and dispatcher
- Monitor team performance and provide feedback and training to improve pickup efficiency.
- Identify and implement improvements in first-mile processes to enhance efficiency and reduce costs.
- Collaborate with the logistics planning team to optimize routes and reduce transit times.
- Monitor and analyze key performance indicators (KPIs) to identify areas for improvement.
- Coordinate with sellers, warehouse teams, and other logistics teams to ensure smooth operations.
- Communicate effectively with stakeholders to provide updates on order status and resolve any issues.
- Ensure all operations comply with Lazada’s quality standards and safety protocols.
- Prepare and submit daily, weekly, and monthly reports on first-mile operations, including volume, performance, and any operational issues.

**Job Requirements**
- Requirements/Qualifications(must have):
Qualifications:

- Bachelor’s degree in logistics, supply chain management, or a related field.
- Experience in logistics, warehouse management, or a related field, with at least 2-3 years in a supervisory role.
- Strong leadership and team management skills.
- Excellent problem-solving and decision-making abilities.
- Proficiency in logistics software and Microsoft Office Suite (Excel, Word, PowerPoint).
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Requirements/Qualifications(good to have):
Additional Requirements:

- Willingness to work flexible hours, including weekends and holidays if required.
- Able to working as a shift [9:00-18:00, 15:00-24:00]
- Knowledge of local geography and logistics networks is a plus.


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