Assistant Manager
4 weeks ago
**Job Description**:
- Represents Management in the important area of relations with the guest. He is primarily responsible to take care of hotel guest requirements and/or handle satisfactorily their complaints.
- To detect and take action when service or equipment is malfunctioning during his duty period and report the incident to the Department Head of the particular Department involved. Is responsible for the physical appearance of the lobby and front office in particular, but also all other areas of the hotel, whether in contact with the public or in the back of the house, as well as the appearance and discipline of employees of these areas, although ultimate disciplinary Responsibility remains with the respective Department Head.
- He has a primary roll, as hotel host, of personally welcoming and being helpful to as many guest as possible and offering services, including to guests deserving special attention, family groups, women travelers and the handicapped.
Work Experience
At least 3 years in the same position of international 5-star hotel.
Excellent in the presentation skill and being proactive.
High flexibility and ability to work under pressure.
Fluent in Thai and English communication skills both written and verbal.
**Benefits**:
Employee benefit card offering discounted rates in Accor Hotels worldwide.
Develop your talent through learning programs by Academy Accor.
Opportunity to grow within your property and across the world
Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.
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