IT Manager
8 months ago
Aman:
At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures and experiences few are privy to. We live by the ‘Aman way of life’ - a mindset shared by our guests and employees which creates a lifelong sense of belonging driven by our values of:
Invest in individuality - fostering an environment where each person can push boundaries, take risks and challenge norms.
Nurture pathfinder spirit - exploring experiences, opportunities and locations which transform into new exciting ventures.
Act like owners - taking the charge, leading by example and an immense sense of pride in their work.
Celebrate communities - ensuring that every member of our community is looked after and nurtured in a compassionate, respectful and collaborative manner.
**Location**:
This position is located at our Aman Nai Lert in Bangkok, Thailand.
Overview:
As a foundational pillar of our technological infrastructure, the IT Manager occupies a pivotal role in upholding the seamless functionality and security of our organization's information technology systems.
Reporting directly to the Director of Finance, this position entails overseeing IT operations, managing technology resources, and spearheading IT projects. The IT Manager collaborates cross-departmentally, harnessing their technical prowess to foster innovation and uphold operational excellence.
**Responsibilities**:
- Formulate and execute a comprehensive IT strategy in alignment with the organization's objectives and cutting-edge technology standards.
- Lead the IT team in the maintenance and enhancement of hardware, software, and network systems, ensuring peak performance and fortified security.
- Establish and enforce IT policies, protocols, and cybersecurity measures to shield data and systems from vulnerabilities.
- Supervise user support and technical troubleshooting, guaranteeing swift resolution of IT-related concerns and inquiries.
- Oversee vendor relationships, procurement processes, and contract negotiations to optimize technology investments.
- Manage full-cycle IT projects, from conceptualization to realization, adhering meticulously to timelines, budgets, and quality benchmarks.
- Stay attuned to emerging technological trends, evaluating their relevance and advocating their integration into our operational systems.
- Collaborate seamlessly with departmental leaders to identify technology requirements, propose innovative solutions, and heighten operational efficiency.
- Deliver comprehensive technology training programs to staff, promoting proficient utilization of IT resources.
- Develop and uphold disaster recovery and business continuity strategies, fortifying the organization's IT resilience during crises.
Qualifications:
- Bachelor's degree in information technology, computer science, or a related field; relevant certifications are an added advantage.
- Proficiency in IT systems, software, and network administration, complemented by proficiency in Microsoft Office Suite.
- Strong leadership acumen to guide and inspire an IT team, along with a track record of steering successful technology projects.
- Superlative communication skills, both written and oral, enabling effective engagement with technical and non-technical stakeholders.
- Proficiency in project management methodologies, pivotal for steering IT initiatives within prescribed parameters.
- Detail-oriented orientation coupled with a steadfast commitment to maintaining meticulous records and documentation.
- Familiarity with industry regulations and compliance standards pertaining to technology and data privacy.
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