Workplace Experience Generalist
2 days ago
**About Agoda**
Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 4,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.
**About the Role**
Agoda seeks for Workplace Experience Generalist who has a passion for operation & service excellence. You will be a part of Workplace Experience Team - Global Operations & Services that deliver the high level of service to support our Bangkok offices.
In this role, you will be responsible for enhancing the service level & delivering a comprehensive service, supervising receptionist service team & ensuring daily support operations, maintaining administrative duties & service operating procedures, and participating & supporting workplace experience projects.
We are looking for a productive person with can-do attitude, detailed-oriented, service mind, strong problem analysis & problem-solving skills, and highly adaptive & flexible.
**Key Responsibilities**:
- Act as a point of contact for Workplace Experience - Global Operations & Services team both internal and external stakeholders
- Supervising the receptionist team by addressing and solving operations & services issues, understand needs, and deliver solutions with fast response
- Organize and deliver a comprehensive front desk service by monitoring daily activities of receptionist team
- Ensure the professional, friendly, and efficient reception services to ensure that established standard operating procedures are followed
- Assist with the team with hiring, training, motivating receptionists and ensure the highest quality operations & services through consistency and efficiency
- Perform day-to-day operations, manage administrative duties, maintain accurate records & proper documentation including policies & procedures, manuals, and reports
- Responsible for purchasing office supplies with representative company, including managing receipts and related documents, to support administration operations
- Handle ticketing system management for service requests such as meeting & activity room arrangement, letter & parcel collection etc.
- Continuously strive to propose efficiency & quality improvements of work processes & duties for receptionist team
**Requirements**:
- 2-3 years of working experience in operations, customer service, administration, or related fields with 1-year supervisory experience
- Understanding of frontline operations and office management
- Excellent communication skills both verbal and written in English & Thai
- Professional appearance and manner with strong interpersonal skills
- Service-oriented and detailed-oriented
- Strong organizational, time management, planning, and problem-solving skills
- Energetic personality, productive with can-do attitude, highly adaptive & flexible, and willing to learn & explore
- Positive disposition, team player, multitasking abilities to get stuff done at a high quality in timely fashion and able to deal with ambiguity
- Proficiency in Microsoft Office programs
**In addition, it would be a plus to have the knowledge and experience of**:
- SOPs, protocols, and policies & practices
- Event management
- Inventory management
- Procurement
**Equal Opportunity Employer**
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
-
Workplace Experience Coordinator
9 hours ago
กรุงเทพมหานคร, Thailand บริษัท ซีบีอาร์อี (ประเทศไทย) จำกัด Full timeวันนี้ - คุณสมบัติพื้นฐาน - งานประจำ- 1 - 5 ปี- กรุงเทพมหานคร- ปริญญาตรีหรือสูงกว่า- 30,000 - 50,000 บาท/เดือน- หน้าที่และความรับผิดชอบ **Health and Safety...
-
Workplace Experience Coordinator
4 weeks ago
ปทุมวัน, กรุงเทพมหานคร, Thailand Cushman & Wakefield Full time**Job Title** Workplace Experience Coordinator **Job Description Summary** The Workplace Experience Coordinator will be responsible for a dedicated zone or building, acting as the first line of response for all employee questions and needs in that zone or building. This individual will also be responsible for ensuring daily space readiness, so employees...
-
HR Generalist
7 months ago
กรุงเทพมหานคร, Thailand Smart Search Recruitment Full time**Human Resources**: 50k Bangkok **Our client is one of the leading Biomedical and Life Sciences services companies who provides a wide range of clinical laboratory science related services and products around Asia. Established in Singapore for almost 40 years, our client has successfully grown from a small industry to one of the most reputable names in the...
-
HR Generalist
2 days ago
กรุงเทพมหานคร, Thailand Ampverse Full timeAbout Us Ampverse is playing a different game. Ampverse exists to inspire its community by building innovative IPs that gamers simply love. Its portfolio includes owning some of the world’s best esports teams, influential gaming talent, Web3 guild, metaverse experiences, and a series of fan-driven products and gaming collectibles. It has a blue-chip...
-
Head of Workplace Experience and Operations
1 week ago
กรุงเทพมหานคร, Thailand Unilever Full timeJOB TITLE: Head of Workplace Experience and Operations (WEO) - SEA+I LOCATION: Philippines, Thailand or Singapore MAIN JOB PURPOSE This role requires a self starter that can drive the formation of a new org., manage, and integrate the team into an effective team under the new organization. Particularly, focus will be on relationship building skills,...
-
Human Resources Generalist
1 week ago
กรุงเทพมหานคร, Thailand PRTR Full timeOur client is a leading company in supporting about gaming community in Asia. **About the Role** The HR Generalist will be responsible for providing support in all areas of human resources including recruitment and selection, employee relations, performance management, and benefits administration. The HR Generalist will assist in developing and...
-
Workplace Experience Manager
4 days ago
กรุงเทพมหานคร, Thailand Agoda Full time**About Agoda** Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 4,000+ employees representing 90+ nationalities foster a work environment rich in diversity,...
-
HR Generalist
4 weeks ago
กรุงเทพมหานคร, Thailand CAE Full time**About This Role** **Required skills and qualifications**: - Excellent communication and interpersonal skills, ethics, and cultural awareness. - Ability for problem-solving and thorough knowledge of HR procedures and policies. - Advanced knowledge of HRIS (Workday) and ability to learn new technical systems when necessary. - Excellent record-keeping...
-
Workplace Experience Project Manager
4 days ago
กรุงเทพมหานคร, Thailand Agoda Full time**About Agoda** Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 4,000+ employees representing 90+ nationalities foster a work environment rich in diversity,...
-
Human Resource Generalist
2 months ago
กรุงเทพมหานคร, Thailand Placed.au Full timePlaced.au is seeking a talented and motivated Human Resource Generalist to join our growing team. As a member of the team, you will be responsible for overseeing key HR functions, including payroll processing, enforcing workforce policies, managing employee relations, and maintaining employee records. This role requires excellent English communication...
-
Administration and Workplace Experience
7 months ago
กรุงเทพมหานคร, Thailand Brambles Group Full timeCHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more...
-
HR Generalist Thailand
7 months ago
กรุงเทพมหานคร, Thailand Discova Full time**Job no**: 521715 **Brand**: Discova **Work type**: Full time **Location**: Phuket, Thailand, Bangkok, Thailand **Categories**: People & Culture **About the Opportunity** Working closely with the Regional People and Culture Leader, this role is accountable for the operational management and future direction of the HR discipline. The role will also act...
-
Workplace Exp Coordinator
3 months ago
กรุงเทพมหานคร, Thailand CBRE Full time**Workplace Exp Coordinator** **Job ID** - 187192**Posted** - 07-Oct-2024**Service line** - GWS Segment**Role type** - Full-time**Areas of Interest** Customer Service, Facilities Management, Workplace Strategy **Location(s)** Bangkok - Krung Thep Maha Nakhon - Thailand **About the Role**: As a CBRE Workplace Experience Coordinator, you'll be responsible...
-
Workplace Exp Manager
3 months ago
กรุงเทพมหานคร, Thailand CBRE Full time**Workplace Exp Manager** **Job ID** - 187191**Posted** - 07-Oct-2024**Service line** - GWS Segment**Role type** - Full-time**Areas of Interest** Customer Service, Facilities Management, Workplace Strategy **Location(s)** Bangkok - Krung Thep Maha Nakhon - Thailand **About the Role**: As a CBRE Workplace Experience Manager, you will be responsible for...
-
Workplace Manager
9 hours ago
กรุงเทพมหานคร, Thailand ByteDance Full timeFounded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why Join...
-
HR Generalist
2 months ago
ประเวศ, กรุงเทพมหานคร, Thailand Pandora Jewelry Full time**HR GENERALLIST** **JOB DESCRIPTION** **Job title**: - HR Generalist**Geographical scope**: - Thailand **Reports to**: - Human Resources Business Partner**Location**: - Bangkok, Thailand**Department & team**: - Human Resources Department**Managerial Responsibility: Y/N - N**Number of direct reports**: - 0**Main purpose of the role: - Manage...
-
Workplace Services Lead, Thailand and Sea
7 months ago
กรุงเทพมหานคร, Thailand Unilever Full timeLocation: Unilever Thailand HQ (U-House Rama 9) Workplace Flexibility: High Alternative Title Name in Market: (Equivalent to Senior Manager/ Regional Manager) Workplace Experience, Workplace Management Services, Workplace Strategy & Project Management, etc. Job Scope: Workplace Services Lead is responsible for Thailand, Myanmar, Cambodia, Laos (MCL) and...
-
HR Generalist
7 months ago
คลองเตย, กรุงเทพมหานคร, Thailand PRTR Full timeOur client is the fastest-growing e-sports company in Asia. Owns and operates a portfolio of leading global esports teams. The HR Generalist will be responsible for providing support in all areas of human resources including recruitment and selection, employee relations, performance management, and benefits administration. The HR Generalist will assist in...
-
Workplace Exp Coordinator
3 months ago
กรุงเทพมหานคร, Thailand CBRE - CB Richard Ellis (Thailand) Co., Ltd. Full timeFirst point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups. Arrange and confirm recreational, dining,...
-
HR Generalist
7 months ago
ประเวศ, กรุงเทพมหานคร, Thailand Pandora Jewelry Full time**KEY OBJECTIVES**: - To be partner with business leaders by oversee alignment of HR plan, legal compliance and HR&C policies, with business strategy - Act as the central point of contact for HR issues for the business, providing assistance with various HR services - To work across the human resource departments to communicate & facilitate the delivery of...