Associate - Customer Success

6 days ago


กรงเทพมหานคร, Thailand Capillary Technologies Full time

As Associate, Customer Success - You would be responsible for:

- Working effectively both independently and as a member of a cross functional team.
- Supporting the analytics needs of business by analyzing data from multiple sources
- including Capillary CRM data & the external data from the clients
- Collate the data into coherent and logical structures to produce periodic as well as one-off
- analyses to aid the decision makers.
- Effective and persuasive presentations (verbal and written) on the certain objective
- provided by the Client Consulting with the client & solving his business problems
- Design CRM programs & building customer centric strategy
- Coordinate with different teams and full-fill the end requirements of client Build new
- analytical products & contribute in product development.

**Required Skills**:

- Aptitude for problem solving and quantitative skills, Comfortable in dealing with numbers
- and calculation
- Knowledge of MS Office (Word, Excel & Powerpoint)
- Knowledge of at least one database mining languages (SAS/R/SQL/SPSS/Python etc) and
- experience of working with databases
- 2-4 years of experience in working on Data Analytics projects
- Ability to pull insights from Data.

**Personal Attributes**
- Excellent Logical ability, Good written and interpersonal skills
- Able to prioritize and execute tasks in a high-pressure environment, working in a team
- oriented, collaborative environment
- Self-motivated, Inquisitive and curious, Goal-oriented, detail-oriented, ambitious, and
- strong ability to follow-through on commitment.
- **
- **Good language command over Thai and English (mandatory).**

**"We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex,national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility."



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