Customer Service Analyst

บริษัทเรากำลังมองหา Customer Service (ฝ่ายบริการลูกค้า) เขตกรุงเทพ คุณสมบัติในการสมัคร ฝ่ายบริการลูกค้า Customer...

**About Unilode** **Position Overview** The Customer Performance Analyst (CPA) will enable and support a meaningful Customer Performance Cadence by jointly working with the Customer Success Manager (CSM) and the Data Analysts to create a Monthly/Quarterly Performance Story Deck for carriers. In addition, the CPA will also work with Product Owners to...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

Assist customer credit evaluations and work closely with Commercial, and Customer Credit Analyst to assess: (a) credit worthiness of customers, (b) appropriate credit structure for sales transactions with customers in various sectors, and (c) appropriate pricing of credit risk. Help monitoring credit risk by periodically evaluating payment habits, financial...

Analyze business requirements and create functional specifications, from architecture down to database schema and software components/classes. Design and develop features/APIs/Solutions, as well as integration, flow for the platform. Discuss the design solution with related team such as Product Owner, Business Analyst, System Analyst, Vendor, Developer,...

Job Description Senior System Analyst Recruiter Atitaya Dechpan (อทิตยา เดชปาน)

**DUTIES AND RESPONSIBILITIES**: - Research and analyze consumer’s needs, problems and insight, and also competitors and trends of the industry. - Ideate and design product scope and specification including the description of modules and features of our product - version by version. - Prototype and design product by creating Flowchart, wireframe, user...

Job Posting Location Bangkok Job Summary Fully support to co-recommend actionable solutions for service and interaction design of new products or services to internal and external customers. Develop & execute monitoring plan, KPI trackers, and guidance to improve usage and accuracy. Conduct performance analysis reports including top services & keywords...

**Job Description**: NIQ Customer Service team is focusing on building positive customer experiences by offering outstanding customer-centric servicing and support to uncover insights on consumer buying behavior, in a timely and consistent manner. This role drives loyalty and empowerment to enhance our customers' use of our data and tools through specialty...

**About Agoda** Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 4,000+ employees representing 90+ nationalities foster a work environment rich in diversity,...

**About Agoda** Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 4,000+ employees representing 90+ nationalities foster a work environment rich in diversity,...

**About Unilode** **Position Overview** The Customer Performance Analyst (CPA) work alongside the APAC Customer Success Director (CSD) on tactical and strategic analytics which will include generating customer insights, working with Product Owners to facilitate any customer specific rollout of product deliverables. The role will also act as voice of the...

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. - As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live...

Office location: Singha Complex Building (MRT Petchaburi) 8 hours,5 days/week Able to work shifts 24/7 **ERX, a leading Fintech company, is hiring!!!** **ERX บริษัทชั้นนำในด้านฟินเทค กำลังเปิดรับสมัครงาน!!!** **Customer Service Agent |...

Service Intelligence Analyst will be responsible for ensuring that not only sufficient capacity exists within Enterprise Data Platform infrastructures to meet Business Unit demands, but also service continues to operate within defined Service Level Agreement (SLA). You will demonstrate Refinitiv tooling e.g. Elasticsearch Logstash Kibana (ELK) stack,...

Service Intelligence Analyst will be responsible for ensuring that not only sufficient capacity exists within Enterprise Data Platform infrastructures to meet Business Unit demands, but also service continues to operate within defined Service Level Agreement (SLA). You will demonstrate LSEG tooling e.g. Elasticsearch Logstash Kibana (ELK) stack, Grafana,...

**About Agoda** Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 4,000+ employees representing 90+ nationalities foster a work environment rich in diversity,...

Monitor, analyze Pro/Con of current work process of Commercial staff for process improvement. Follow up and feedback new work process from Commercial staff for process adjustment. Coordinate with all relevant parties to develop written documentation of work processess. Maintain database of documentation of work processess. Coordinate and support in carrying...

Source of new technology exploration for contact center both front operation / back office including Shop, Partner for digital improvement in term of customer service. (Work collaborate with Technology vendors). Responsible for "Customer Technology Roadmap Planning" of customer service area. Responsible for Business owner role of digital platform...

Job Posting Location Bangkok Job Summary Data analyst responsibilities include conducting full analysis to include requirements, activities and design. Data analysts will develop analysis and reporting capabilities and monitor performance and quality control plans to identify improvements. Job Description Developing and implementing data analysis report,...