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(Mgr.-avp), Retail Operations Readiness Centre
2 weeks ago
Prepare test plan, test case and test script and execute to cover all test scenarios.
Prepare deployment & implementation plan and health check with users.
Parameter Setup and Release Management.
Review and approve parameter maintenance to ensure that parameters of systems under their responsibilities are maintained and updated under dual control and obtain proper approval.
Perform support for the system under their responsibilities.
Perform file upload which related to parameter maintenance.
Production / Incident Management.
Work with BTS to investigate and resolve for trouble shooting, issues, feedback & complaints.
Review and maintain security profile and authorize changes to user access matrix.
Periodically review user ID in the respective system to ensure the proper accessibility.
**Key Result Areas (KRA)**:
Timeliness and quality of system support, parameter maintenance or zero defect.
Prompt and appropriate corrective respond to system problems.
Compliance to security policies and control procedures.
**Critical Skills and Competencies**: (Please select most appropriate 3 (max. 5) skills and competencies from list provided):
Appreciates action plans, break them down into management tasks, and solves immediate problems.
Possesses personal courage to do what is right and work as a team member to meet customer expectation.
Manage own time and resources to get work done.
Takes personal responsibility for own development and growth.
**Experience and Background Requirements**:
Skills.
Banking Applications experiences such as Internet Banking, ATM, Credit Card, Retail Banking (deposit, loan, etc.), etc.
Background Requirements.
Bachelor or Master Degree in Computer Science, Statistics, and Computer Engineering.
Good command of English.
Strong analytical skill.
Good interpersonal skill.
**Job skills required**: Finance, Statistics, English, Compliance
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