Proofreader - Thailand
6 months ago
The role of **Proofreader** **is responsible of proofreading of verification reports, monitoring calls, proofreading analyst reports prepared by operations, and other quality-related tasks and duties including conducting internal audits and assessments, confirming investigation reports, and developing processes.
**Responsibilities**:
- Proofreading reports prepared for clients
- Monitoring telephone calls
- Checking the report compliance and verifying call recordings prior to publishing to client
- Providing weekly performance report
- Providing monthly report to Head of Department
- Conducting Technical Training
- Reviewing the Quality Control module for internal onboarding program
- Performing coaching to employees to update skills and competencies
- Conducting analysis of internal issues and analyzing external complaints
- Coordinating with related department for problem resolution and finding improvements
- Delivering successful outcomes on projects relating to the Quality strategy and other initiatives
**Job Requirements**:
- High level of integrity and professionalism
- Bachelor's degree from relevant major
- Minimum 3 years' experience in a similar role
- Fluent in Thai and English language, spoken and written
- Minimum TOEFL iBT Score of 80 of 120, or equivalent
- Experienced in English proofreading skills,
- High level of attention to detail with excellent spelling, punctuation and grammar skills
- Able to correct spelling, grammar, and layout and checking content, imposing language style and rewriting
- Experience in conducting internal audits and assessments to verify compliance
- Able to perform root cause analysis, identify weaknesses and initiate corrective actions for improvement
- Good computer skills (i.e. Microsoft Office)
- Familiar with ISO standards (ISO 9001:2015, ISO 37001:2016)
- Knowledgeable in - improvement tools; risk assessment; problem solving methodologies; and key performance indicators
- Excellent interpersonal and communication skills
- Comfortable to work as part of a team and alone
- Well organized, able to multi-task
- Able to adapt
If you meet these requirements and if you are looking for a new, exciting opportunity within a successful, growing company, then this role is for you
Integrity Thailand is an equal opportunity employer.
Integrity Thailand is a foreign investment company that has operated in Thailand for 9 years. The company is an affiliate of Integrity Asia which also has offices in Indonesia and Malaysia.
As a rapidly expanding company with a unique business, Integrity Thailand is looking for self-motivated and results-oriented individuals with strong qualifications who loves to face challenges to grow and succeed.
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