Club Lounge Attendant

6 months ago


กรงเทพมหานคร, Thailand Marriott International, Inc Full time

**Job Number** 24102922

**Job Category** Rooms & Guest Services Operations

**Location** The Ritz-Carlton Bangkok, 189 Wireless Road, Bangkok, Bangkok, Thailand VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Assist members and guests with the pre-arrival process, arrival/check-in, member activities/experiences, problem resolution and member departure/check-out. Conduct pre-calls to arriving members, make pre-arrival arrangements, grocery orders, amenity orders, and handle any other member arrival requests. Review and log preferences/traces in computer system. Contact members for pre-departure calls. Handle Front Office duties, including check-in/check-out, prepare arrival packets and departure folios, perform audit checklists, prepare and distribute welcome packages, process billing and perform administrative duties. Respond to requests for visitor information, special arrangements, activities or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from members/guests with unique needs and follow up to promote satisfaction. Gather, summarize, and provide information about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Engineer, Bellperson, Housekeeping) as necessary to resolve call, request, or problem. Understand and assist with reservation services. Assist with Bell/valet services for owners when requesting their vehicles. Perform Lobby Ambassador tasks. Review shift logs/daily memo books and document pertinent information in computer system and logbooks.

Report any incidents, accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all members and guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank others with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.


  • Lounge Service Agent

    7 months ago


    กรุงเทพมหานคร, Thailand Marriott Vacations Worldwide Full time

    It is a commitment that associate will follow the company policy under the topic “Incentive “ that associate could not be able to deal with the third party or vendor by recommending our Club Member to experience the service and associate get commission from vendor or Third Party. Termination process will be offered to those who fails with this policy. -...

  • Lounge Service Agent

    3 months ago


    กรุงเทพมหานคร, Thailand Marriott Vacations Worldwide Full time

    It is a commitment that associate will follow the company policy under the topic “Incentive “ that associate could not be able to deal with the third party or vendor by recommending our Club Member to experience the service and associate get commission from vendor or Third Party. Termination process will be offered to those who fails with this policy. -...

  • Guest Experience

    6 months ago


    กรุงเทพมหานคร, Thailand Pullman Bangkok Hotel G Full time

    **Job Description**: - Supports, trains, supervises Front Office: Guest Relation, Cashier, Club Lounge, Concierge team. - Handles daily operation of Front Office Department, plus night shift. - Coordinates Front Office SOPs, guest satisfaction, reservation, guest history and room assignment. - Prepare schedule and report. - Drive RPS score, VIPs, guest data...

  • F&b Attendant

    3 months ago


    กรุงเทพมหานคร, Thailand MOVENPICK Full time

    **Company Description** At **Mövenpick BDMS Wellness Resort Bangkok**, we offer a perfect harmony of comfort and recuperation for guests seeking a restful escape while still in the heart of Bangkok, one of Asia’s most popular city destinations. All rooms are designed with space in mind, offering private balcony access and featuring wellness equipment...

  • Kasara Lounge Agent

    6 months ago


    ธนบุรี, กรุงเทพมหานคร, Thailand Anantara Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Manager, W Lounge

    3 months ago


    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24167927 **Job Category** Food and Beverage & Culinary **Location** W Bangkok, 106 North Sathorn Road, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for bar/lounge daily shift operations and supervision of staff. Position...

  • Guest Service Agent

    6 months ago


    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24038580 **Job Category** Rooms & Guest Services Operations **Location** Renaissance Bangkok Ratchaprasong Hotel, 518/8 Ploenchit Road, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Monitor club lounge for seating availability, service,...

  • Activities Officer

    7 months ago


    กรุงเทพมหานคร, Thailand Marriott Vacations Worldwide Full time

    Achieve Club Residence goal of overall guest satisfaction and activities department. Develop, design, manage, monitor, and promote activities. Oversee operations of recreation activities, this includes all administration duties. Interact with guests to obtain feedback on product quality and service levels, ensure all issue pertaining to guest satisfaction...


  • กรุงเทพมหานคร, Thailand Anantara Vacation Club Full time

    Company Description A unique ownership product offering the opportunity for five-star holidays in choice destinations. The vacation lifestyle is yours to explore with Anantara and affiliated destinations, from one exotic locale to the next, for your family today and generations to come. **Job Description**: GSRs work at assigned locations and events,...


  • กรุงเทพมหานคร, Thailand Anantara Vacation Club Full time

    Company Description A unique ownership product offering the opportunity for five-star holidays in choice destinations. The vacation lifestyle is yours to explore with Anantara and affiliated destinations, from one exotic locale to the next, for your family today and generations to come. **Job Description**: GSRs work at assigned locations and events,...

  • Club Lounge Supervisor

    6 months ago


    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24081286 **Job Category** Rooms & Guest Services Operations **Location** Bangkok Marriott Marquis Queen’s Park, 199 Sukhumvit Soi 22, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Complete designated cashier and closing reports in the...

  • Club Lounge Supervisor

    6 months ago


    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24019003 **Job Category** Rooms & Guest Services Operations **Location** Bangkok Marriott Marquis Queen’s Park, 199 Sukhumvit Soi 22, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Complete designated cashier and closing reports in the...


  • กรุงเทพมหานคร, Thailand Anantara Vacation Club Full time

    **Company Description** A unique ownership product offering the opportunity for five-star holidays in choice destinations. The vacation lifestyle is yours to explore with Anantara and affiliated destinations, from one exotic locale to the next, for your family today and generations to come. **Job Description** Position Overview** The GSR Team Leader works...


  • กรุงเทพมหานคร, Thailand Anantara Vacation Club Full time

    **Company Description** A unique ownership product offering the opportunity for five-star holidays in choice destinations. The vacation lifestyle is yours to explore with Anantara and affiliated destinations, from one exotic locale to the next, for your family today and generations to come. **Job Description** Position Overview** The Guest Service...


  • กรุงเทพมหานคร, Thailand Anantara Vacation Club Full time

    **Company Description** A unique ownership product offering the opportunity for five-star holidays in choice destinations. The vacation lifestyle is yours to explore with Anantara and affiliated destinations, from one exotic locale to the next, for your family today and generations to come. **Job Description** Position Overview** The Guest Service...

  • Lobby Lounge Manager

    6 months ago


    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24043723 **Job Category** Food and Beverage & Culinary **Location** The Ritz-Carlton Bangkok, Witthayu Rd, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for lobby lounge daily shift operations and supervision of staff....

  • Lobby Lounge Manager

    6 months ago


    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24090753 **Job Category** Food and Beverage & Culinary **Location** The Ritz-Carlton Bangkok, 189 Wireless Road, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for lobby lounge daily shift operations and supervision of...

  • Laundry Attendant

    3 months ago


    ปทุมวัน, กรุงเทพมหานคร, Thailand The Royal Bangkok Sports Club Full time

    รายละเอียดงาน **รูปแบบงาน **:งานประจำ**จำนวนที่รับ **:ไม่ระบุ**สถานที่ปฏิบัติงาน **:กรุงเทพมหานคร(เขตปทุมวัน)**เงินเดือน(บาท)...

  • Suite Cleaning Agent

    6 months ago


    กรุงเทพมหานคร, Thailand Marriott Vacations Worldwide Full time

    Report at work on time in the uniform provided, ensuring a neat and tidy appearance, according to the associate handbook. Be able to work as a shift which is assigned by Suite Operation Supervisor. Taking as an important issue that while providing the service into the guests room, Honesty, royalty with company and guests are always in mind. To have a...

  • Suite Cleaning Agent

    2 months ago


    กรุงเทพมหานคร, Thailand Marriott Vacations Worldwide Full time

    Report at work on time in the uniform provided, ensuring a neat and tidy appearance, according to the associate handbook. - Be able to work as a shift which is assigned by Suite Operation Supervisor. - Taking as an important issue that while providing the service into the guests room, Honesty, royalty with company and guests are always in mind. - To have a...