Luggage Service Agent

3 weeks ago

กรงเทพมหานคร, Thailand Marriott Vacations Worldwide Full time

It is a commitment that associate will follow the company policy under the topic
“ Incentive “ that associate could not be able to deal with the third party or vendors by recommending our Club Members to experience the service and associate get commission directly from the vendors or Third party. Termination process will be offered to those who fails for this policy.
Report at work on time in the uniform provided, ensuring a neat and tidy appearance according to the associate handbook
To have a complete knowledge of the Club Residence product, services and facilities.
Assisting Lounge Service Agent at the Club Lounge at all time.
Communicating with our Club Members in a professional Manner with a with professional and Polite way.
To develop a close and harmonious working relationship with all Club Residence Sections.
Attending training sessions as required, and joining with Monthly Department meetings as required.
Anticipating guest need and handle guest inquiries in a professional manner.
Report all the incidents to Lounge Service Supervisor and make a necessary note
Have a complete knowledge of Club Residence’s policy and procedures.
Report health/safety and security hazards to Lounge Service Supervisor or LP
Ensure all guest luggage is handled in a professional and safe manner.
Ensure safe lifting practices of the luggage are followed.
Ensure that the vehicle’s Plate number took by the members upon arrival and departure was logged into the log booked.
Welcoming every single member in front of the Club Lounge in a professional manner with Thai hospitality “ Wai “
Confirming with all members upon arrival of the number of luggages and lead the member to Club Lounge for Checking in Process
Recommend and assist the Club Members for a Parking Area when required.
Handle and deliver guest messages and faxes in an efficiency, timely manner per LSOP.
It is a must that to Ring The Bell in front of the Member Apartment before entering into the room
Be aware at all time whenever using the master room key and elevator key
- please refer to LSOP of Master room key and Elevator Key.
Providing a service in calling a local taxi for the Club Members, and every single service make sure that the taxi plate number is logged and put into the log book for a further necessary follow up.
Upon the club Member checking out, while loading the luggage into the Taxi/Car’s Truck make sure that the number of luggage was confirmed with the member before our club member entering into the car and the plate number of car is logged for the further follow up.
Providing a Club Residence’s facilities information to Members upon arrival, explaining the value of apartment key and the elevator key systems.
Well understand and be able to demonstrate of how to operate for all electronic appliances provided in each apartment ie. Washing Machine, Brower, Iron and Board, Coffee maker, Toaster, Electric Stove.
Checking stock for all office suppliers including guests stationery, and make sure that it is balance for the par stock and making a report to Lounge Service Supervisor to re-order once more stock is needed.
Taking as an important issue in handling with Member’s room Key and Elevator Key
( Please refer to Room Key’s Procedure and Elevator Key’s procedure )
Taking as a commitment with the company that all associates will keep a personal data of our Club Residence Members as a confidential.
Always showing an active & enthusiastic appearance to our members once requires and always providing some optionals for any kind of recommendation.
Make sure that the luggage storage is always maintained and well look at all time.
Providing Tuk Tuk Service for our Club Members to and from Chong Non Sri BTS Station. ( N/A )
Assisting Lounge Service Agent for arrival room preparation set up, such as Fruits and Welcome Packs.
Follow and behave the performance according to the Company Standard and Policies.
Build up and maintaining a good relationship with co-owner of the building while handling with Member’s Luggage be aware by not using the luggage Trolleys into the Guest’s elevator.
Plus any others extra tasks which is related to the position that might be assigned by either Lounge Service Supervisor or Management.

  • Guest Service Agent

    2 weeks ago

    ดุสิต, กรุงเทพมหานคร, Thailand SC Asset Corporation Public Co., Ltd. Full time

    Be part of the hotel opening team. Proven experience as a guest service agent. Have a strong background in hotel operations. Undertake front desk service duties. Administer check-in and check-outs. Assign rooms and issue keys. Process guest payments and manage bills. Act as a central source of information for guests during their stay. Resolve problems and...

  • Guest Service Agent

    3 weeks ago

    กรุงเทพมหานคร, Thailand MINOR Hotels Full time

    The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. You will handle all guest enquires, requests and...

  • Guest Service Agent

    4 weeks ago

    กรุงเทพมหานคร, Thailand MINOR Hotels Full time

    The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and...

  • Guest Service Agent

    2 weeks ago

    กรุงเทพมหานคร, Thailand MINOR Hotels Full time

    The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. You will handle all guest enquires, requests and...

  • Guest Service Agent

    1 week ago

    กรุงเทพมหานคร, Thailand MINOR Hotels Full time

    The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and...

  • Guest Service Agent

    2 weeks ago

    กรุงเทพมหานคร, Thailand Novotel Living Bangkok Sukhumvit 29 Full time

    **Job Description**: Work Experience Experiences of Guest Service Agent Work Experience Excellent command of English Hospitality experience is a plus Proactive, results-oriented and highly motivated **Benefits**: Service Charge Provident Fund Group Insurance Duty Meals

  • Guest Service Agent

    4 weeks ago

    กรุงเทพมหานคร, Thailand Avani Full time

    Company Description Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter. **Job Description**: The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for...

  • Guest Service Agent

    4 weeks ago

    กรุงเทพมหานคร, Thailand Avani Full time

    Company Description Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter. **Job Description**: The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for...

  • Guest Service Agent

    4 weeks ago

    กรุงเทพมหานคร, Thailand Avani Full time

    **Company Description** Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter. The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking...

  • Guest Service Agent

    4 weeks ago

    กรุงเทพมหานคร, Thailand Anantara Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Guest Service Agent

    4 weeks ago

    กรุงเทพมหานคร, Thailand Minor International Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Guest Service Agent

    1 week ago

    กรุงเทพมหานคร, Thailand Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Guest Service Agent

    7 days ago

    กรุงเทพมหานคร, Thailand Minor International Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Guest Service Agent

    2 weeks ago

    กรุงเทพมหานคร, Thailand Minor International Full time

    **Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties,...

  • Guest Service Agent

    2 weeks ago

    กรุงเทพมหานคร, Thailand Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Technical Support Officer

    1 week ago

    กรุงเทพมหานคร, Thailand Advanced Info Service Plc. Full time

    Create merchant profile to support salesperson who acquires merchants. Co-ordinate with External (Bank) and Internal (Sale, Account, SA, Technical) parties to follow up for activating merchants within SLA. Verify KYC for mPAY Endusers/mPAY Agents to use services on mPAY App/ Agent App. Prepare related reports to support team. Support team in operations work...

  • Marketing Support Officer

    7 days ago

    กรุงเทพมหานคร, Thailand Advanced Info Service Plc. Full time

    Create merchant profile to support salesperson who acquires merchants. Co-ordinate with External (Bank) and Internal (Sale, Account, SA, Technical) parties to follow up for activating merchants within SLA. Verify KYC for mPAY Endusers/mPAY Agents to use services on mPAY App/ Agent App. Prepare related reports to support team. Support team in operations work...

  • Digital Content Officer

    3 weeks ago

    กรุงเทพมหานคร, Thailand Advanced Info Service Plc. Full time

    Job Posting Location Bangkok Job Summary Create, transform and maintain contents from text-based to digitized format to support both call center agents and customers via knowledge management platforms and Advance Contact Center website. Support products/services inquiry and coordinate with product owner to getting the information to call center. Create...

  • Guest Service Agent

    1 week ago

    ดุสิต, กรุงเทพมหานคร, Thailand บริษัท บ้านชาติ (1986) จำกัด Full time

    Guest Service Agent ,พนักงานต้อนรับ,reception (ต้องการคนได้ภาษาอังกฤษ) รับสมัครด่วน สถานที่ปฏิบัติงาน :...

  • Guest Service Center Agent

    2 weeks ago

    กรุงเทพมหานคร, Thailand Avani Full time

    คำอธิบายเกี่ยวกับบริษัท Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter. คำอธิบายงาน The primary responsibility of a guest service center agent is to...