Deputy Head of Product Operations

2 weeks ago


กรงเทพมหานคร, Thailand Manatal Full time

**Role overview**

**Responsibilities**
- **Operations Management**:

- Act as point of contact for all questions Product towards internal stakeholders.
- Oversee cross-functional company initiatives with Tech, Marketing, Sales, and Support.
- Ensure prompt delivery of feature launches including coordination of training, documentation, marketing initiatives, finance, release schedules, and others.
- **Advanced Support Management**:

- Own, oversee, and coordinate escalated tickets, debug complex issues, coordinate issues with external parties, etc.
- Oversee the delivery of our data migrations for new client onboarding.
- **Operational Sales Support**:

- Provide technical expertise for sales needs including assisting with data migrations, Open API questions, setting up of advanced features, non-technical questions, and others.
- Coordinate with the internal teams of QA, Engineering, Product, Support, Marketing, and Sales for critical issues helping to acquire and/or retain key clients.
- **Process Management & Scalability**:

- Establish & refine processes & optimizations to allow us to scale our operations with existing resources.
- Oversee the setup, configuration, and continuous enhancement of internal tools such as Retool, Jira, Intercom, Zapier, and others to improve and scale internal processes to ensure quick and qualitative delivery of projects/processes.

**RequirementsGeneral requirements**
- Proficiency in English (both written and verbal).
- Strong independent project ownership and cross-functional collaboration skills.
- Excellent communication abilities to align stakeholders and convey critical information quickly & effectively.
- Exceptional project management skills and structure. (PMP, Lead Six Sigma, PRINCE2)
- Exceptional organizational and prioritization skills.
- Proficiency with process management tools such as Jira, Jira Service Desk, Intercom, and Notion.
- Demonstrated experience in developing and optimizing organizational processes.
- Demonstrated data-driven decision-making and working style.
- Familiarity with software products and SaaS.
- Proactive and result-driven working style

**Nice to have**
- Proven track record of building processes in large organizations, particularly within Product Management and/or Operations.
- Experience working with external partners and vendors.
- Familiarity with tools such as Intercom, HubSpot, Retool, and BI Tools such as Tableau or PowerBI.
- Knowledge of process automation tools like Zapier.

**Why you'll enjoy working with Manatal**
- Well-funded start-up backed by Surge & Sequoia
- Be part of one of the fastest-growing B2B SaaS start-ups in the region
- You will be collaborating with talented individuals in the industry
- Join a lively and highly international team
- Indulge in a challenging and innovative working culture
- Attractive medical healthcare plan
- Personal development allowance
- 2 weeks of work from anywhere per year
- Regular fun team-building activities
- Company trip

**Watch our Demo**:
**Manatal Hiring**:
We are devoted to attracting the best talent worldwide to join our team and take pride in being an equal-opportunity workplace. We are committed to equal employment opportunities regardless of religion, race, ethnicity, ancestry, national origin, gender, gender identity, sex, sexual orientation, marital or parental status, disability, age, citizenship or other class protected by applicable law.



  • กรุงเทพมหานคร, Thailand Manatal Co LTD Full time

    **Role overview**: **Responsibilities**: - ** Operations Management**: - Act as point of contact for all questions Product towards internal stakeholders. - Oversee cross-functional company initiatives with Tech, Marketing, Sales, and Support. - Ensure prompt delivery of feature launches including coordination of training, documentation, marketing...

  • Deputy Manager

    4 months ago


    กรุงเทพมหานคร, Thailand Barry of Douglas Full time

    A Deputy Manager is needed to work with 5 star - hotels in Ireland. Requirements and skills - Work Permit fee: The company will be responsible for it. The applicant is not required to refund compensation. - Proven experience as a Hotel Manager or relevant role - Fluency in English; knowledge of other languages is a plus - Understanding of all hotel...

  • Head of IT Operations

    3 months ago


    กรุงเทพมหานคร, Thailand Combined Insurance Full time

    We are looking for a Head of IT Operations to oversee the technology infrastructure, operational processes, service management, including incident, problem, change management of our organization's IT department. Head of IT Operations will be responsible for managing the day-to-day operations of the IT Operations & Infrastructure including Helpdesk support...

  • Head of Operations

    4 months ago


    กรุงเทพมหานคร, Thailand Giant Pumpkin Full time

    As the Head of Operations at Giant Pumpkin, you will play a crucial role in a pioneering retail digital media company specializing in In-Store media solutions. As the first agency of its kind in Southeast Asia, we help companies achieve maximum value from their retail media through creative production, cutting-edge technology, and analytics. With exclusive...

  • Deputy Tunnel Manager

    3 months ago


    กรุงเทพมหานคร, Thailand บริษัท ไทยนิชิมัตสุก่อสร้าง จำกัด Full time

    Deputy Tunnel Manager **จังหวัด** กรุงเทพมหานคร (เขตคลองเตย) **อัตราค่าจ้าง** XX,XXX **รูปแบบงาน** งานประจำ (Full Time) **อัตรา** 1 **รายละเอียดงาน** Deputy Tunnel Manager **Job Description**: ...


  • กรุงเทพมหานคร, Thailand April Asia Pacific Full time

    For over 30 years, APRIL International Care has specialized in providing international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members to ensure they can access the best care. Are you an...

  • Head of Operations

    3 months ago


    บางนา, กรุงเทพมหานคร, Thailand iCar Asia Full time

    **Job Purpose**: - To lead the operation team including automotive photographer, Inspectors, Operation excellence executive, customer care and business intelligence team. Lead the team by example and be able to demonstrate the high performance culture mindset. - Uplifting and improving the work process and report analysis to make an impact for the business....


  • บางขุนเทียน, กรุงเทพมหานคร, Thailand บริษัท ฮาตาริ อิเลคทริค จำกัด Full time

    รายละเอียดงาน **รูปแบบงาน **:งานประจำ**จำนวนที่รับ **:1 ตำแหน่ง**สถานที่ปฏิบัติงาน **:กรุงเทพมหานคร(เขตบางขุนเทียน)**เงินเดือน(บาท)...

  • Deputy Branch Manager

    4 months ago


    กรุงเทพมหานคร, Thailand David Hall Personnel Consultant Full time

    Our client is one of the global logistic leaders with more than 38 offices, the 1000 friendly staff providing comprehensive transportation solutions, from ocean, air, and land transports to warehousing, logistics, inventory management, information services, and consultation services to the industry **Deputy Branch Manager, Station in Bangrak Bangkok...


  • กรุงเทพมหานคร, Thailand Foreign & Commonwealth Office Full time

    Job Description (Roles and Responsibilities) 1 **Main purpose of job**: The British Embassy Bangkok is a large diplomatic mission of around 150 staff delivering a dynamic and rapidly expanding programme of activity in support of the UK’s objectives including on economic and sustainable development, trade, security, open societies, consular services and...

  • Head of Operations

    3 weeks ago


    กรุงเทพมหานคร, Thailand Nimble Full time

    **About Nimble**: We solve our client's most difficult business challenges through technology. Our company partners with the most ambitious companies around the world creating long-term impact with the work with do. If you want to grow together, work on challenging products and enjoy using the best tools and practices, Nimble is the right place for...


  • กรุงเทพมหานคร, Thailand Reeracoen.co.th Full time

    **Position**: Head of Logistics Operations (Global company Budget 350-400K) We are looking for Head of Logistics Operations to responsible for overseeing and optimizing all aspects of an organization's logistics and supply chain operations. This role plays a crucial part in ensuring the smooth and efficient movement of goods, materials, and services from...

  • Deputy Plant Manager

    4 months ago


    กรุงเทพมหานคร, Thailand Dextra Group Full time

    **Main Duties and Responsibilities**: The Deputy Plant Manager (DPM) oversees the daily operations. He is responsible for Production, Product Quality, HSE and Process & Method. He deploys the industrial strategy defined by the Board of Directors. **Management and Leadership** - Support the plant internal communication and ensure that necessary information...

  • Deputy General Manager

    4 months ago


    กรุงเทพมหานคร, Thailand RGF Full time

    **Job Detail**: - Deputy General Manager (100K-120K) (SDG-95248) - รองผู้จัดการทั่วไป- - Control the operations of various departments to be accurate and efficient, plan operations. - Analyze the problem. ready to determine how to fix it prevent operational errors and customer service - Manage various costs. in the...

  • Head of Products

    3 months ago


    กรุงเทพมหานคร, Thailand Visa Full time

    **Company Description** Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and...


  • กรุงเทพมหานคร, Thailand PRTR Full time

    One of our key clients is hiring! They're seeking a visionary Head of Digital Platform to drive customer experience, manage IT solutions, and lead project/platform management. This is a chance for you to work with a dynamic team with a generous budget. This position typically involves leading a team and working closely with various stakeholders to develop...

  • Head of Telemarketing

    4 months ago


    กรุงเทพมหานคร, Thailand AIG Full time

    Who we are American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse...


  • วัฒนา, กรุงเทพมหานคร, Thailand บริษัท จีเอ็มเอ็ม มิวสิค จำกัด Full time

    **Head of Operations Support**: Here at ConsultingPress we are always looking for fresh talents to join our team. We are looking for online marketing specialist in London UK in Strategic Planning department. Please read carefully what we require and what we offer and use our online form for submission. - **Department**: Operations Support -...


  • กรุงเทพมหานคร, Thailand Dextra Group Full time

    **Main duties** The Deputy GM’s primary mission is to second the GM in the roll out of the strategy for Geotechnical Product Line by taking ownership of the products related to FRP reinforcement (i.e. GFRP & CFRP rebars). His/her objective is to promote growth throughout the group, supporting developing and well-established markets while exploring...

  • Production Supervisor

    4 months ago


    ลาดกระบัง, กรุงเทพมหานคร, Thailand Operations OO Full time

    **WHO WE ARE** - We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business...