Senior Operations Coordinator
2 weeks ago
For over 30 years, APRIL International Care has been specializing in international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members wherever they are to make sure they have access to the best care.
We are part of the APRIL Group, a global insurance specialist with 2,300 staff in 16 countries.
To sustain the growth of the company as well as the expansion of our services we are currently looking for a **Senior Operations Coordinator**.
**Your main responsibilities are**:
**Operational Oversight**
- Coordinate day-to-day operations to ensure the smooth functioning of departmental activities.
- Analyze and optimize operational processes to enhance efficiency and quality of services.
- Liaise with Team Leaders, Supervisors, and Managers to resolve operational challenges.
**Mentoring and Training**
- Provide guidance, mentorship, and help Team Leader to support the new team members, participating in
a smooth onboarding process.
- Provide guidance, mentorship, and help Team Leader to support the team members with performances
under quality standards or KPIs, ensuring continuous support and progress in job knowledge and
accuracy.
- Identify individual and team training needs and inform the Team Leader, Supervisors and Management of
your observations.
**Compliance & Quality Assurance**
- Ensure that all operators act in compliance with both company and industry regulations and best
practices.
- Participate with operators to promote and adhere to April’s quality standards and values.
- Recommend and implement process improvements based on daily findings and challenges.
**Team Communication**
- Maintain open communication lines between overseas’ teams, clients, patients, and managers to address
concerns, relay updates, and gather feedback.
- Coordinate with other departments and external third parties, to ensure collaborative and fructuous
working relationships.
**Required Skills and Competencies**:
- Familiarity with CRM systems and call center tools for tracking and resolving cases efficiently.
- 2 years of direct experience in medical evacuations, hospital admissions, and healthcare regulations in Thailand and ASEAN.
- Native-level Thai and business-level English (TOEIC 785+).
- Capability to assess urgency and take prompt action during emergencies.
- Strong prioritization skills to handle multiple simultaneous requests effectively.
- Ability to work cross-functionally with internal teams (e.g., accounting, policy) and external stakeholders (e.g., hospitals, insurance companies).
- Adaptable to high-pressure environments and quick to adjust strategies as needed
- Ability to engage empathetically with diverse stakeholders, including expatriates and foreign insurance clients.
- Willing to work in shift rotation including weekend shifts, working 4 days a week (3 days in followed by 3 days off) either from 7.30 am to 7.30 pm or 7.30 pm to 7.30 am
**What we offer**:
- You will be trained and coached to become proficient in a sought-after profession
- You will integrate into a dynamic and committed team of young professionals
- You will be offered development and career opportunities in a fast-growing tech-driven company.
-
Field Marketing Operations Coordinator
2 weeks ago
กรุงเทพมหานคร, Thailand Wyndham Destinations Full time**We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every...
-
Operations Coordinator
1 hour ago
กรุงเทพมหานคร, Thailand Bolt Technology Full timeWe are looking for a sharp, highly-organised Operations Coordinator to support our ride-hailing operations in Thailand. You will be responsible for the daily functions that are at the core of the business locally where your work will have a direct impact on supply growth, quality and compliance. You will be working closely with a high-performing team along...
-
Operations Coordinator
6 days ago
กรุงเทพมหานคร, Thailand Bolt Technology Full timeWe are looking for a sharp, highly-organised Operations Coordinator to support our ride-hailing operations in Thailand. You will be responsible for the daily functions that are at the core of the business locally where your work will have a direct impact on supply growth, quality and compliance. You will be working closely with a high-performing team along...
-
Operations Coordinator
5 days ago
กรุงเทพมหานคร, Thailand G Adventures Full timeAbout Us G Adventures is the world’s largest small-group adventure travel company and we’ve been making epic travel memories happen on all seven continents for over 30 years. Our mission is simple: to change lives through travel. And not just our travelers’ either. Since day one, our tours have been built to establish meaningful relationships with...
-
Operations Coordinator
2 hours ago
กรุงเทพมหานคร, Thailand G Adventures Full timeAbout Us G Adventures is the world’s largest small-group adventure travel company and we’ve been making epic travel memories happen on all seven continents for over 30 years. Our mission is simple: to change lives through travel. And not just our travelers’ either. Since day one, our tours have been built to establish meaningful relationships with...
-
Senior Product Operations Executive
2 hours ago
กรุงเทพมหานคร, Thailand VNG Full timeThe Senior Product Operations Executive is responsible for a mobile game product, including schedule planning, content localization, version and quality control, in-game event planning and overall operations tasks. - Create execution plan for the assigned game in alignment with product strategy and master plan to achieve the product KPIs - Manage the quality...
-
Senior Claim Coordinator
1 day ago
บางรัก, กรุงเทพมหานคร, Thailand บริษัท เจ พี แอล แอดจัสติ้ง เซอร์วิส จำกัด Full timeSenior Claim Coordinator (Marine Cargo/Logistics Claims) บริษัท เจ พี แอล แอดจัสติ้ง เซอร์วิส จำกัด สมัครงานทันที การเงิน/การธนาคาร/หลักทรัพย์, การคมนาคมขนส่ง,...
-
Operations Assistant
2 weeks ago
กรุงเทพมหานคร, Thailand Iom Usrap Dc Full timePosition Title : Operations Assistant (Movements) Duty Station : Bangkok, Thailand Classification : General Service (G-5, THB 74,905.75 per month, Part-Time 50%) Type of Appointment : Special Short-Term Contract (Initial 9 months with possibility of extension) Estimated Start Date : As soon as possible Closing Date : 9 March 2025 **_(Open for Thai Nationals...
-
Operations Assistant
2 weeks ago
กรุงเทพมหานคร, Thailand International Organization for Migration Full timePosition Title : Operations Assistant (Movements) Duty Station : Bangkok, Thailand Classification : General Service (G-5, THB 74,905.75 per month, Part-Time 50%) Type of Appointment : Special Short-Term Contract (Initial 9 months with possibility of extension) Estimated Start Date : As soon as possible Closing Date : 9 March 2025 **_(Open for Thai Nationals...
-
Senior Retail Operations Executive
2 hours ago
กรุงเทพมหานคร, Thailand coty Full timeTHE ROLE **Employment Type**: Full-time **Division**: Thailand Luxury **Job Title**: Senior Retail Operations Executive **Reporting to**: Retail Excellence Manager RESPONSIBILITIES To lead and drive the assigned doors' sales performance to achieve their business objectives Evaluate Sales Trend and take appropriate action plan to close the sales gap....
-
Operations Maintenance Coordinator
3 weeks ago
กรุงเทพมหานคร, Thailand ALSTOM Full timeReq ID:455587 Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility...
-
Senior Coordinator
2 hours ago
กรุงเทพมหานคร, Thailand Valeura Energy Inc. Full time** KEY ACCOUNTABILITIES**: **Corporate Social Responsibilities** - Assist supervisor to plan, coordinate, and implement CSR programmes as per CSR plan approved by the corporate. - Liaise for CSR implementation and project management including timelines, execution, venues, budgets, suppliers, legal obligations, etc. - Ensure effective arrangement, preparation...
-
Operations Coordinator
3 weeks ago
กรุงเทพมหานคร, Thailand April Asia Pacific Full timeFor over 30 years, APRIL International Care has been specializing in international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members wherever they are to make sure they have access to the best...
-
Operations Coordinator
2 weeks ago
กรุงเทพมหานคร, Thailand April Asia Pacific Full timeFor over 30 years, APRIL International Care has been specializing in international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members wherever they are to make sure they have access to the best...
-
Senior Logistics Coordinator for Oil and Gas
2 hours ago
กรุงเทพมหานคร, Thailand Vinarco Full timeJob Description: Our client is a leading company in the EPCI industry, specializing in serving oil and gas customers. They would like to find a "Senior Logis Coordinator" to join: **Job Type: Contract 2 year** **Location: Bangkok** - Liaise with relevant government bodies to ensure alignment with import/export regulations - Coordinate with Engineering to...
-
Operations Coordinator
1 week ago
กรุงเทพมหานคร, Thailand April Asia Pacific Full timeFor over 30 years, APRIL International Care has been specializing in international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members wherever they are to make sure they have access to the best...
-
Flight Operations Documentation Project Leader
4 weeks ago
กรุงเทพมหานคร, Thailand Airbus Flight Operations Services Limited Full time**SUMMARY** The Helicopter Documentation Project Leader position is part of Documentation and EFB Management Services team. The staff will work together with the Helicopter Documentation Project Manager to customize and manage the Helicopter flight operations documents (MEL, FCOM, QRH, etc.) to fit the customers’ requirements. The deliverables (mainly on...
-
Superintendent, Drilling Operations
2 hours ago
กรุงเทพมหานคร, Thailand PTTEP Full timePTTEP Services Limited**Job Purpose**: Superintendent, Drilling Operations is responsible for managing, coordinating and supervising on-site drilling, completion, well testing and workover operations. He/she ensures safe, efficient and cost-effective working environment in order to achieve company’s objectives. **Key Accountabilities**: - Plan and...
-
Senior Grants and Communication Manager
6 days ago
กรุงเทพมหานคร, Thailand International Rescue Committee Full time**Requisition ID**: req43597 **Job Title**:Senior Grants and Communication Manager (National Position) **Sector**:Programs and Awards Management Unit **Employment Category**: Fixed Term **Employment Type**: Full-Time **Open to Expatriates**: No **Location**: Bangkok, Thailand **Work Arrangement**: **Background/IRC Summary**: The International Rescue...
-
Operation Manager
1 day ago
กรุงเทพมหานคร, Thailand PEOPLED. Full timeAbout this position The Operations Manager is responsible for overseeing the day-to-day operations and progress of the company. This includes partnering with Founder / CEO in corporate strategy formulations and reality-check of the new business models, identifying and designing strategies, plans, processes, and procedures to enhance the business operational...