Clinical Consulting Manager
7 days ago
Be the difference
- If making a difference matters to you, then you matter to us.
- We are seeking a dynamic and analytical Clinical Consulting Manager to join our International Consulting team. You will play a critical role in assisting our healthcare institution clients with value-added tasks, both during and after the implementation of our marketing-leading medication decision support solution, Medi-Span. You will report to Clinical Consulting Associate Director.
- For more information, please visit- Wolters Kluwer
- Medi-Span
- This is a Permanent Full-Time position, based in Empire Tower, South Sathorn Road, Bangkok, Thailand (hybrid working: working from home 3 days/week). #LI-Hybrid
ABOUT THE ROLE
You will work closely with medical center clients to support change management, optimize clinical workflows, and maximize and realize the value of our solution.
Implementation Support:
Assist clients during implementation by providing guidance on change management:
- Current state review and onsite Medication Process Assessment- Support future state by helping in designing and optimizing medication management workflows to maximize the value of Medi-Span.- Supporting mapping- Deliver end-user onboarding to increase clinical adoption and ensure full solution utilization.
Post-Implementation Activities:
- Lead value realization and optimization projects to continuously improve client outcomes.- Gather client´s feedback- Review usage and provide recommendations to enhance utilization by customizing alerts and identifying training needs.- Cross functional collaboration: Work closely with internal teams, including implementation, sales, product, marketing and product marketing teams.
ABOUT YOU- Clinical background required (doctor, pharmacist, nurses preferred).- Clinical practice experience in acute care settings- Proven experience in preparing success cases and driving clinical adoption.- Experience with Electronic Medical Records (EMRs) and/or Medication Decision Support Systems is highly valued.- Experience with change management initiatives in e-healthcare projects.- Strong analytical skills with experience in workflow optimization, customization of alerts, and value realization projects.- Excellent communication and presentation skills, with the ability to work effectively with clients and internal stakeholders.- Ability to work in a team-oriented environment, collaborating closely with cross-functional teams.- Strong ability to train and engage end-users to increase adoption and optimize solution value.- Ability to thrive in a dynamic and fast-paced environment with a customer-focused approach.- Fluent in Thai and English languages (both spoken and written)
Travel requirements- Travel up to 50% of work time
WHAT WE OFFER- Great compensation package- Medical Insurance and Dental benefit for you and your family- Learning and Development Program- Flexible working hours to improve your work life balance- Paid Leave and volunteer leave- Wellness Programme
ABOUT US
Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,000 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands. Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.
For more information about our solutions and organization, visit
Equal Opportunity Employer
Wolters Kluwer and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status.
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