Senior Order Management Administrator

3 months ago

กรงเทพมหานคร, Thailand Emerson Full time

**Job Summary**

If you are a senior order management administrator looking for opportunity to grow in the role of overseas and local the end-to-end processing operations, ensuing accuracy, timeliness, and customer satisfaction. Responsibilities include managing order entry, monitoring order status, resolving issues, coordination with various groups, and optimizing order processing workflows. This role required strong organizational skills, attention to details, and the ability to collaborate effectively across teams to meet delivery deadlines and customer expectations.

**In this Role, Your Responsibilities Will Be**:

- Overseas order processing. Manage order processing operations, ensuring orders are accurately entered, processed, and fulfilled on time.
- Supervise order status and proactively address any issues or delays to ensure on-time delivery.
- Coordinate with inventory teams to maintain optimal inventory levels and minimize inventory.
- Connect with customers regarding order status, delays, and any other relevant information to ensure a positive customer experience.
- Collaborate with sales, warehouse, and other teams to optimize order processing workflows and resolve any issue that may arise.
- Continuously review and improve order management processes to increase efficiency and reduce errors.

**Who You Are**:
**For This Role, You Will Need**:

- Bachelor’s degree in business Administrator / International Business.
- Minimum 10 years’ experience in order management or related field, with a proven track record of success in managing complex order processing operations.
- Good communication and interpersonal skills to collaborate effectively with internal teams, customers, and vendors
- Excellent organizational and multitasking ability to manage multiple orders and priorities simultaneously.
- Ability to identify and resolve issues quickly and effectively to ensure on-time delivery and customer satisfaction.
- Meticulous attention to detail to ensure accuracy in order processing and documentation.
- In-Depth understanding of order management principles, practices, and systems,
- Proficient English skills, reading & writing

**Preferred Qualifications that Set You Apart**:

- Experience in SAP or Oracle is helpful
- Be resilient.
- Good attitude
- Work towards result
- Self development

**Our Offer To You**:
By joining Emerson, you will be given the opportunity to make a difference through the work you do.

Emerson's compensation and benefits programs are designed to be competitive within the industry and local labor markets. We also offer a comprehensive medical and insurance coverage to meet the needs of our employees.

We are committed to creating a global workplace that supports diversity, equity and embraces inclusion. We welcome foreign nationals to join us through our Work Authorization Sponsorship.We attract, develop, and retain exceptional people in an inclusive environment, where all employees can reach their greatest potential. We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company.We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work set up where our team members can take advantage of working both from home and at the office.
Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environment across our global network and facilities.Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.

**Our Commitment to Diversity, Equity & Inclusion**
At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson.

**WHY EMERSON**

**Our Commitment to Our People**

**At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.**

**We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where

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