IT Manager
6 months ago
IT Manager
- Bangkok, Thailand
- IT
- 2054
**Job Description**:
**AMAN**
At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures and experiences few are privy to. We live by the ‘Aman way of life’ - a mindset shared by our guests and employees which creates a lifelong sense of belonging driven by our values of:
Invest in individuality - fostering an environment where each person can push boundaries, take risks and challenge norms.
Nurture pathfinder spirit - exploring experiences, opportunities and locations which transform into new exciting ventures.
Act like owners - taking the charge, leading by example and an immense sense of pride in their work.
Celebrate communities - ensuring that every member of our community is looked after and nurtured in a compassionate, respectful and collaborative manner.
**LOCATION**
This position is located at our Aman Nai Lert in Bangkok, Thailand.
**POSITION OVERVIEW**
As a foundational pillar of our technological infrastructure, the IT Manager occupies a pivotal role in upholding the seamless functionality and security of our organization's information technology systems.
- Reporting directly to the Director of Finance, this position entails overseeing IT operations, managing technology resources, and spearheading IT projects. The IT Manager collaborates cross-departmentally, harnessing their technical prowess to foster innovation and uphold operational excellence.
**RESPONSIBILITIES**
- Formulate and execute a comprehensive IT strategy in alignment with the organization's objectives and cutting-edge technology standards.
- Lead the IT team in the maintenance and enhancement of hardware, software, and network systems, ensuring peak performance and fortified security.
- Establish and enforce IT policies, protocols, and cybersecurity measures to shield data and systems from vulnerabilities.
- Supervise user support and technical troubleshooting, guaranteeing swift resolution of IT-related concerns and inquiries.
- Oversee vendor relationships, procurement processes, and contract negotiations to optimize technology investments.
- Manage full-cycle IT projects, from conceptualization to realization, adhering meticulously to timelines, budgets, and quality benchmarks.
- Stay attuned to emerging technological trends, evaluating their relevance and advocating their integration into our operational systems.
- Collaborate seamlessly with departmental leaders to identify technology requirements, propose innovative solutions, and heighten operational efficiency.
- Deliver comprehensive technology training programs to staff, promoting proficient utilization of IT resources.
- Develop and uphold disaster recovery and business continuity strategies, fortifying the organization's IT resilience during crises.
**QUALIFICATIONS**
- Bachelor's degree in information technology, computer science, or a related field; relevant certifications are an added advantage.
- Proficiency in IT systems, software, and network administration, complemented by proficiency in Microsoft Office Suite.
- Strong leadership acumen to guide and inspire an IT team, along with a track record of steering successful technology projects.
- Superlative communication skills, both written and oral, enabling effective engagement with technical and non-technical stakeholders.
- Proficiency in project management methodologies, pivotal for steering IT initiatives within prescribed parameters.
- Detail-oriented orientation coupled with a steadfast commitment to maintaining meticulous records and documentation.
- Familiarity with industry regulations and compliance standards pertaining to technology and data privacy.
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