PMO Senior Officer
1 week ago
**Job Summary**
**Vision**: To support SCB Tech X delivery labs in building an E2E digital experience for customers.
**Mission**: Oversee business projects and ensure that are completed on time and within budget. They also ensure all team members uphold the SCB Tech X's standards throughout each project's development and execution.
**Responsibilities**:
- Monitor program reporting and assist lab leads and head of programs in reporting to senior management. Provide management reports by centralizing information and ensure that management prioritizes and align project goals to short
- and long-term goals of the business.
- Meet financial objectives by managing and compiling program level budgetary and KPI information. Oversee project costs and ensure finances - budget, forecast, actuals, margins and variances are well managed and initiate corrective actions. Track financial reporting whilst ensuring that the labs and projects adhere to the corporate financial processes.
- Plan and schedule resource; forecast capacity vs. demand to identify shortfall or excesses of the resources. Identify people on the bench and project vacancies to minimize resource wastage. Summarize resource management financials to determine the margin and profitability.
- Achieve operational objectives by establishing project governance structure. Defining and embedding controls and agile framework for project delivery within SCB TechX labs and IT 3rd party vendors.
- Provide a quality assurance role in line with defined PMO guideline to assess process and deliverable quality, uphold customer-service standard, preparing and completing metrics.
**Background & Experience**
- BSc/BA diploma in management or a relevant field (MSc/MA preferred)
- 10 year experience in managing a PMO office, line management or team leader experience, technology delivery, or management and IT consulting
- Experience in project management; can guide cross-functional teams and lead complex operational and strategic initiatives
- Exposure to different project types: major enhancements, new content/platform integration, product launch/obsolescence programs, knowledge transition, process & tools transformation
- Experience with software development methodologies, including agile software development values and practices like test driven development (TDD), Pair Programming, and continuous integration (CI)
**Knowledge & Skills**
- Strong presentation and modeling skills; highly proficient IT skills in Word, Excel, PowerPoint, and MS project
- Organized and capable of managing, tracking, troubleshooting, and problem solving multiple projects simultaneously in a fast-paced environment
- Confidence to challenge the status quo, communicate new ideas, and provide informed opinions
- Diplomatic ability to influence others at all levels of the business; strong interpersonal skills
- Ability to work both in supervisory and execution mode
- Knowledge of online security practices and protocols
- Demonstrated success in motivating and cultivating team
- Passion for web and mobile technologies and electronic gadgets (iOS, Android, HTML5, CSS, e.g.).
- Experience in software engineering development and design experience using multiple technologies and languages
- Experience in banking processes
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