Safety QA

3 months ago

กรงเทพมหานคร, Thailand TikTok Full time

Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

What will I be doing?
- Perform daily audit on internal system;
- Provide analysis of errors and feedback to respective team;
- Work with training team to align policy understanding of QA and labelers;
- Provide support on Policy/Quality related questions on ad-hoc basis;
- Responsible in guiding new joiners in order to achieve ramp up target;
- Work closely with Safety Specialist in order to provide feedback on quality;
- Identify potential errors in policy and correct them in time;
- Conduct quality meeting with the team to analyze errors;
- Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.
- Your ability to work in a high-tempo environment, adapt, and respond to the day-to-day challenges of the role.
- Your resilience and commitment to self-care to manage the emotional demands of the role.

**Qualifications**:
What should I bring with me?
- Bachelor's Degree or equivalent education/experience, advanced degree is preferred;
- Minimum 1 year working experience as Quality Assurance Analyst;
- Experience in Content Moderation/Content Quality/Content Safety/Labeling will be an added advantage;
- Strong attention to details and ability to work independently;
- Possesses good interpersonal skills;
- English is a must

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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