Client Advisor

2 weeks ago

กรงเทพมหานคร, Thailand Loewe Full time

**Job responsibilities**:
**Brand Ambassador**:

- Represent Loewe guaranteeing that the Brand image is correctly perceived by clients and implement the brand strategy.
- Help and collaborate with the Store-in-charge coordinating events along with the CRM team supervising the correct implementation of client-telling strategy.

**Client-telling**:

- Guarantee to the corresponding team that the Sales Ceremony process (Welcoming, Exploration, Proposal, Closing & Service and Customer follow-up) is correctly performed ensuring that the Brand image is properly perceived by customers.
- Ensure that the client-telling is properly implemented in the store, training the teams and keeping track of each sales assistant’s client book, focusing on strategic customers.

**Operational Management**:

- Guarantee the correct implementation of stock processes, ensuring a good product management.
- Work with SIC on controlling and maintaining the Visual Merchandizing of the store, proposing improvement to the VM team to maximize the sales.
- Give support to the SIC elaborating reports in order to establish action plans to achieve the objectives.

**Collaboration and Team Management**:

- Work with SIC on creating good atmosphere of the store and make sure to have the best human team.
- Work on objectives with the team and keep track giving constant feedback and doing coaching to new staffs.
- Coordinate with the SIC in the implementation of training and tools that help to achieve the objectives by creating a constant learning environment.
- Able to work as a role model to fully support SIC to achieve store sales target and coach new staffs or junior SAs.

**Store and Back Office**:

- Proficient and accurate use of POS
- Participate in all inventories, cycle counts and merchandize reception - Ensure store functional maintenance.
- Respect stockroom guideline

**Profile**:
**Job Requirements**
- Proven experience in driving and exceeding individual goals to become a top performer and key contributor in team results.
- Experience within a similar role in Leather goods and/or Ready to Wear
- A deep interest in Fashion, Art, and Culture
- Experience working within a diverse, dynamic team
- Excels in sharing knowledge, inspiring and coaching others to be their best
- Excels in adapting and connecting with different clients and situations to be a master of client engagement
- Effective communication skills with the sensitivities to build and maintain a client book
- Results driven with a commercial mindset without compromising on the Team Player attitude
- Flexible, adaptable, and collaborative approach to work

**Additional information**:
**About LOEWE**

Created in Spain in 1846, LOEWE approaches 175 years as one of the world’s major luxury houses. Since 2013, under LOEWE’s creative director, Jonathan Anderson, the brand has started a new chapter, presenting itself to the world as a house focused on craft and culture; evidenced through an intellectual yet playful approach to fashion, bold and vibrant Spanish lifestyle, and unmatched expertise with leather.

LOEWE has a rich legacy of craftsmanship dating back to its beginnings as a collective workshop and has long valued artisanal techniques in its approach to design and manufacture. These core values are reflected in the brand’s belief in the importance of craft in today’s culture, its modern interpretations of historical artistic achievements and its commitment to supporting contemporary art, craft, and culture around the world.

**_LOEWE _**
**MAISON***:

- Steeped in art and historical references, rooted in craft and tradition, Loewe has been reinventing leather craftmanship for almost 200 years. From its birth in Madrid in 1846 to its latest collection dedicated to the elegance of Chinese monochrome ceramics, the Maison’s journey has been defined by its core values: energy, creativity, and a thoroughly modern approach blended with traditional techniques.
Craft at Loewe is unconditionally bound up with art, an endless source of inspiration: from the British Arts & Craft masters to the whimsical world of Studio Ghibli, art is at the heart of every collection - and the House is committed to supporting the artists and creators informing its work.
Today, Loewe’s master artisans combine their craft knowledge, accumulated over generations, with new technologies to produce iconic objects presenting both instant appeal and enduring style: true incarnations of Loewe’s ideals and vision.
Radical and ever-evolving: here’s to another 200 years of Loewe history
Since 2013, Jonathan Anderson, Loewe’s Creative Director, has been carrying this vision ever further. One of the leading designers of his generation, Anderson has spearheaded a major rejuvenation of the House.
Through a redesign of the brand identity, a modern articulation of its commitment to craft (with the launch of the Loewe Foundation Craft Prize, for instance), and a series of critically acclaimed and genr

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