Client Care Advisor

2 weeks ago

กรงเทพมหานคร, Thailand Tiffany & Co. Full time

The name Tiffany & Co. instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world's great love stories.

Join Tiffany & Co. and be part of the largest luxury group in the world - LVMH

Are you passionate about developing talents, building a world-class organization, and making a positive impact to our business?

**Position Overview**

The Client Care Advisor is accountable for providing the highest touch of luxury service. This individual will handle all aspects of the client experience from order receipt to delivery, with a special focus on providing sales and customer service to clients via live chat and messaging (sms).

This employment is 12-month Fixed term Contract with the possibility to convert to be permanent contract and it's a career pathway to Client Advisor role in the future.

**Key Accountabilities**

**Sales Execution**
- Establish strong personal relationships with clients increase sales, meet and exceed sales goals.
- Assist customers with merchandise selections using consultative and strategic selling skills in accordance with TCO training modules and standards.
- Assist in achieving the company’s omni-channel sales objectives and experience.

**Customer Service**
- Provide a level of service that customer’s value and an experience that distinguishes Tiffany from its competition.
- Create loyalty to the Tiffany brand through consistently high communication quality as measured by VoC.
- Resolve order-related issues by liaising between client and internal/external groups (Warehouse/Operations/Merchandising).
- Manage verification of orders for fraud and ensure timely fulfillment.

**Administration**
- Responsible for the tracking of omni-channel business activities.

**WHS**
- Responsible for ensuring the health safety and welfare of yourself and others at work and complying with system put in place to manage health and safety.
- Understanding of how to perform your job in a safe manner.
- Adherence to established procedures for employee injury and incident reporting.
- Compliance with the Work Health & Safety Management System policy and procedures.

  • Client Advisor

    2 weeks ago

    กรุงเทพมหานคร, Thailand Burberry Full time

    At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.- We aim to provide an environment...

  • Client Advisor

    4 weeks ago

    กรุงเทพมหานคร, Thailand Burberry Full time

    At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment...

  • Client Advisor

    7 days ago

    กรุงเทพมหานคร, Thailand Burberry Full time

    At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.- We aim to provide an environment...

  • Senior Client Advisor

    2 weeks ago

    กรุงเทพมหานคร, Thailand Burberry Full time

    At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.- We aim to provide an environment...

  • Senior Client Advisor

    7 days ago

    กรุงเทพมหานคร, Thailand Burberry Full time

    At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.- We aim to provide an environment...

  • Senior Client Advisor and Client Advisor

    3 weeks ago

    วัฒนา, กรุงเทพมหานคร, Thailand PRTR Full time

    Our client is a luxury brand originating from France They are now seeking a Senior Client Advisor and Client Advisor to join their team and work at the Airport, The Emporium, Siam Paragon, and Icon Siam branches. **Responsibilities** - Selling and performing customer service duties. - Learning and developing knowledge of product lines, features, and...

  • Client Advisor

    4 weeks ago

    กรุงเทพมหานคร, Thailand Louis Vuitton Full time

    POSTE As a **Client Advisor, **you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton Promise. You will strive to discover your Clients and their every need, and to guide them across the Brand. You will proactively reach out to your Clients in order to achieve individual and team goals. DUTIES &...

  • Senior Client Advisor/ Client Advisor

    4 weeks ago

    กรุงเทพมหานคร, Thailand Burberry Full time

    "I think one of the things that makes Burberry different is that we're always looking forward - experimenting, trying new things and pushing boundaries." At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is...

  • Client Advisor

    2 weeks ago

    กรุงเทพมหานคร, Thailand PRTR Full time

    Our client is known as one of the world's most popular luxury fashion brands. As a Client Advisor role, you will be the face of a luxury brand to ensure that every customer is guided according to their needs in terms of presenting the brand image. **DUTIES & RESPONSIBILITIES** - Providing an excellent welcome for every client. - Advising clients across the...

  • Senior Customer Care Advisor

    1 week ago

    กรุงเทพมหานคร, Thailand Cathay Pacific Full time

    CCD - Customer Care - Bangkok, Thailand - Cathay Pacific - Application Deadline 12 Apr 2024 Role Introduction Senior Customer Care Advisors should achieve the highest customer service standards when servicing and selling to customers through “one-stop shop service”. They will build strong relationship with customers and ensure maximum revenue...

  • Senior Customer Care Advisor

    1 week ago

    กรุงเทพมหานคร, Thailand Cathay Pacific Full time

    CCD - Customer Care - Bangkok, Thailand - Cathay Pacific - Application Deadline 20 Mar 2024 Role Introduction Senior Customer Care Advisors should achieve the highest customer service standards when servicing and selling to customers through “one-stop shop service”. They will build strong relationship with customers and ensure maximum revenue...

  • International Client Administrator

    3 weeks ago

    กรุงเทพมหานคร, Thailand Rabbit Care - Rabbit Care Broker Company Limited Full time

    **รายละเอียดงาน***: related documents. - Follow ups on the underwriting of the policies and chasing the insurers. - Issuing receipts & Credit Note for refund. - Chasing payments (monthly, quarterly, semi-annually, annually). - Shipping all policy packs for policies and necessary documents. - Manage all incoming documents from the...

  • Senior Client Advisor

    3 weeks ago

    กรุงเทพมหานคร, Thailand Tiffany & Co. Full time

    **The Blue Box.** Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what’s possible with design and influencing style. As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Central Floresta Phuket store...

  • Client Advisor

    4 weeks ago

    กรุงเทพมหานคร, Thailand Tiffany & Co. Full time

    **The Blue Box.** Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what’s possible with design and influencing style. As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Tiffany & Co. store as a Client...

  • Customer Care Advisor

    4 weeks ago

    กรุงเทพมหานคร, Thailand Adecco Full time

    LocationBangkok Job typePermanent Salary17,000-25,000 ฿ CategoryCustomer Service/ Call Centre/ BPO Experience0-1 Years IndustryHospitals/ Health Care Career Level New Entry Number of Vacancy 1 **Responsibilities**: Our Client is a top tier international customer service outsourcing company in the world looking for** Customer Care Advisor**, you...

  • Customer Care Advisor Ll

    3 weeks ago

    กรุงเทพมหานคร, Thailand Cathay Pacific Full time

    CCD - Customer Care - Bangkok, Thailand - Cathay Pacific - Application Deadline 08 May 2024 Role Introduction The Customer Care Advisor should maintain a high customer service standard when servicing and selling to customers. Build strong relationship with customers and ensure the generation of maximum revenue through direct channels. Interpret customer...

  • Client Advisor

    3 months ago

    วัฒนา, กรุงเทพมหานคร, Thailand PRTR Full time

    Our client is known as one of the world's most popular luxury fashion brands. In a CLIENT ADVISOR role, you will be the face of a luxury brand. This ensures that every customer is guided according to their needs in terms of presenting the brand image. **DUTIES & RESPONSIBILITIES**: - Providing an excellent welcome for every client. - Advising clients...

  • Gucci - Client Advisor

    3 weeks ago

    กรุงเทพมหานคร, Thailand Groupe Kering Full time

    Summary Job Family Group Description - Sales / Omni-Channel: Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management. Job Family Description -Retail & On-Line Selling: Represents the brand to clients. Guides them at every stage of the buying journey, from the...

  • Gucci - Client Advisor

    3 weeks ago

    กรุงเทพมหานคร, Thailand Groupe Kering Full time

    Summary Job Family Group Description - Sales / Omni-Channel: Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management. Job Family Description -Retail Selling: Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on...

  • Senior Client Advisor

    1 month ago

    กรุงเทพมหานคร, Thailand PRTR Full time

    Our client is known as one of the world's most famous luxury fashion brands. In a SENIOR CLIENT ADVISOR role, you will be the face of a luxury brand. This ensures that every customer is guided according to their needs in terms of presenting the brand image. **DUTIES & RESPONSIBILITIES** - Providing an excellent welcome for every client. - Advising clients...