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Senior Supervisor, Return

5 months ago

Thailand Lazada Full time

Location:
**Thailand**
- Department: Supply Chain & Logistics- Location: Thailand- Responsibilities- Manage and monitor individual of return staffs to perform in best discipline and performance
- Manage and monitor the overall process & system (Inbound, Sorting, Outbound) for all return packages to be in good conditions and correct in system with FIFO concept
- Investigate and clear any special cases, i.e., Lost disposal, No status, Drop Off Point, etc.
- Assist in sorting the packages by groups (Cross border, RT, Marketplace and Drop off point) for return process
- Ensure that work performance of return team to have non-aging packages, no backlog
- Ensure that information in system is accurate on a daily basis
- Manage the work roaster and productivity volume per manpower per hour
- Analyze data to find pain point in process and create improvement plan
- Control manpower and driver productivity to meet target

**Job Requirements**
- Bachelor graduation at least
- At least 3-5 years of work experience
- Experience in warehouse, logistic or related field is a plus.
- Possessing strong analytical mind-set and problem solving skill with sense of urgency
- Good in MS Excel with analytical skill
- High Leadership skill, mature and able to work in dynamic environment with a strong sense of ownership
- Able to understand system, operation and optimize both of them for working
- Hard working person with integrity
- Able to work in shift, 6 days a week