Customer Service
1 day ago
Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking.
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
- Maintain broad knowledge of client products and/or services.
- Prepare complete and accurate work including appropriately notating accounts as required.
- Participate in activities designed to improve customer satisfaction and business performance.
- Offer additional products and/or services.
- Track, document and retrieve information in call tracking database.
**Qualification**:
- Age 18 Yrs. up.
- Native Thai nationality only.
- At least Senior Vocational Degree/ Diploma.
- Welcome for Fresher and experienced is a plus.
- Excellent in communication Skills both of Thai & Japanese (Speaking, Writing, Reading) and **Japanese language (JLPT 1-2 only).**:
- Shift rotation 24/7 (Work 5 days per week & 2 days off).
**สวัสดิการอื่นๆ**:
- ประกันสังคม
- เบี้ยขยัน
- โบนัส KPI 1,000 บาท ต่อเดือน
ประเภทของงาน: งานประจำ
เงินเดือน: จาก ฿40,000.00 ต่อเดือน
-
Customer Service Officer
7 days ago
วัฒนา, กรุงเทพมหานคร, Thailand Ayasan Service Co., Ltd. Full timeบริการลูกค้า Provide the best service to customer. บริการหลังการขายและติดตามผล After Sale Service / Follow Up the result. นัดสัมภาษณ์งานกับผู้สมัคร Arrange an...
-
Csr: Customer Service Representative
4 months ago
กรุงเทพมหานคร, Thailand UNITED PARCEL SERVICE Full timeExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
-
Customer Service Officer
2 weeks ago
บางนา, กรุงเทพมหานคร, Thailand Ingredion Full timeThe Customer Service Officer (Supply Chain Management) is responsible for supporting our business growth consistently, who primary responsibilities to interact with customer to provide and process information in response to inquiries, concern and requests about product and service. - The Customer Service Officer (Supply Chain Management) will handle with...
-
Gbs Sr Customer Service Rep
2 months ago
กรุงเทพมหานคร, Thailand UNITED PARCEL SERVICE Full timeExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
-
Project/services Manager
1 day ago
กรุงเทพมหานคร, Thailand SK Service Full time**จังหวัด** กรุงเทพมหานคร (เขตพระโขนง) **อัตราค่าจ้าง** ตามระบบบริษัท **รูปแบบงาน** งานประจำ (Full Time) **อัตรา** 1 สมัครงาน - เก็บงาน - พิมพ์ -...
-
Customer Service and Product Teamleader
6 days ago
บางนา, กรุงเทพมหานคร, Thailand iCar Asia Full time**Job Purpose**: - Provide overall management and leadership of the Customer Service Team focused on an excellent end-to-end customer service - Initiate, monitor, and report performance metrics for all customer service areas to achieve qualitative and quantitative targets - Identify function / process gaps / operation gaps and implements process...
-
Customer Service Coordinator
2 weeks ago
บางนา, กรุงเทพมหานคร, Thailand บริษัท ซอเมอร์วิลล์ (สยาม) จำกัด Full timeCustomer Service Coordinator บริษัท ซอเมอร์วิลล์ (สยาม) จำกัด สมัครงานทันที เครื่องดื่ม/อาหาร/ภัตตาคาร,...
-
Customer Service
5 days ago
บางนา, กรุงเทพมหานคร, Thailand PRTR Full timeOur client is a global business services firm that transforms the customer experience and streamlines front and back office and industry-specific processes to provide the highest value from every customer interaction. - Answering phones from customers professionally and responding to customer inquiries and complaints. - Handling and resolving customer...
-
Customer Service
2 months ago
บางนา, กรุงเทพมหานคร, Thailand Skillpower Services (Thailand) Co.,Ltd. Full timeรายละเอียดงาน **รูปแบบงาน **:งานประจำ**จำนวนที่รับ **:6 ตำแหน่ง**สถานที่ปฏิบัติงาน **:กรุงเทพมหานคร(เขตบางนา)**เงินเดือน(บาท) **:15,000 -...
-
Customer Service English
7 months ago
บางนา, กรุงเทพมหานคร, Thailand GrowthFn Full timeLanguage Required: Thai + English (B2) Education: Bachelor's Degree (Open to Freshers) Experience: 6 months - 1 year in Customer Service, Travel, or Hospitality Position Overview: Key Responsibilities: - Handle customer inquiries, complaints, and feedback efficiently and professionally. - Resolve customer issues in a timely and effective manner. -...
-
Customer Service
2 months ago
บางนา, กรุงเทพมหานคร, Thailand Skillpower Services (Thailand) Co.,Ltd. Full timeรายละเอียดงาน **รูปแบบงาน **:สัญญาจ้าง**จำนวนที่รับ **:ไม่ระบุ**สถานที่ปฏิบัติงาน **:กรุงเทพมหานคร(เขตบางนา)**เงินเดือน(บาท) **:16,000 -...
-
Customer Service Support
7 months ago
บางนา, กรุงเทพมหานคร, Thailand บริษัท เจ เอส วิชั่น จำกัด Full timeProcessing order and Ensuring order processing in handled correct and in time - Preparing quotation and require documentation to complete sales order transactions - Coordinate with related departments to handle customer inquiry and complaints and response in a timely and accurately - Maintain customer records by updating account information - Perform filing...
-
Customer Service-bangkok Thailand
4 months ago
กรุงเทพมหานคร, Thailand Elite Advance Service Sdn Bhd Full timeOffice location: Singha Complex Building (MRT Petchaburi) 8 hours,5 days/week Able to work shifts 24/7 **ERX, a leading Fintech company, is hiring!!!** **ERX บริษัทชั้นนำในด้านฟินเทค กำลังเปิดรับสมัครงาน!!!** **Customer Service Agent |...
-
Corporate Customer Officer
7 months ago
กรุงเทพมหานคร, Thailand Advanced Info Service Plc. Full timeFirst Contact and Support for Service Operation. **E2E Registration (Online and Batch)**: Check document, verify information before registration and follow document for tracking & archiving. Co-ordinate with related function for implementation and delivery (SIM, Number, Device). Responsible to support customer requesting and problem handling to be...
-
Customer Service
1 week ago
บางนา, กรุงเทพมหานคร, Thailand PRTR Full timeOur client is a global business services firm transforming the customer experience and streamlining front and back office and industry-specific processes to provide the highest value from every customer interaction. **Responsibilities**: - Providing telephone answering services for company customers Complete with advice on various products of the company...
-
Customer Service Advisor
13 hours ago
บางนา, กรุงเทพมหานคร, Thailand PRTR Full timeOur client is a global business services firm that transforms the customer experience and streamlines front and back office and industry-specific processes to provide the highest value from every customer interaction. - Answering phones from customers professionally and responding to customer inquiries and complaints. - Handling and resolving customer...
-
Customer Service Advisor
2 weeks ago
บางนา, กรุงเทพมหานคร, Thailand PRTR Full timeOur client is a services company specializing in engaging with good customer service and improving the performances of businesses. **Responsibilities**: - Providing telephone answering services for company customers Complete with advice on various products of the company that is suitable for customers. - Receiving notification and taking action to solve...
-
Customer Technology Platform Manager
1 week ago
กรุงเทพมหานคร, Thailand Advanced Info Service Plc. Full timeSource of new technology exploration for contact center both front operation / back office including Shop, Partner for digital improvement in term of customer service. (Work collaborate with Technology vendors). Responsible for "Customer Technology Roadmap Planning" of customer service area. Responsible for Business owner role of digital platform...
-
Logistics Customer Service
3 weeks ago
บางนา, กรุงเทพมหานคร, Thailand บริษัท ไดมาคอร์ปอเรชั่น จำกัด Full timeLogistics Customer Service รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตบางนา,เขตประเวศ,เขตพระโขนง,เขตลาดกระบัง,เขตสวนหลวง) สาขาอาชีพหลัก :...
-
Customer Service Advisor
1 week ago
บางนา, กรุงเทพมหานคร, Thailand PRTR Full timeOur client is a global business services firm that transforms the customer experience and streamlines front and back office and industry-specific processes to provide the highest value from every customer interaction. **Job Descriptions**: - Answering phones from customers professionally and responding to customer inquiries and complaints. - Handling and...