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Senior Executive, Sales
3 months ago
**Job Description**:
- Increase off-line sales channel (sky Agent/ Corporate/ Government), drive sales and build relationships with travel agencies, corporations, and gov markets in Thailand (outbound market), and also support inbound market sales and activities
- Assist in the negotiation of contracts with customers and monitor service level agreements with performance indicators.
- Ensure continuous regular reviews and checking on service level performance to sustain customer satisfaction and ensure contract continuity.
- Manage communications between customers and internal teams.
- Work closely with the Operations team on customer complaint resolutions for operational-related issues.
- Assist in monitoring and ensuring billing is done accurately and invoices are submitted timely.
- Prepare reports on account progress and ensure all reports are being submitted in a timely manner with accurate data analysis and recommendations for improvements
- Collaborate with Sales & Marketing team to maximize profit by up-selling or cross-selling
- Fulfill customers’ needs and deliverables according to proposed timelines
- Analyze and check client data to provide customer relationship management.
**Qualification**
- Bachelor's Degree in Business Administration or any related fields
- Experiences at least 2-3 years in Airlines Sales, Travel Agency Sales which responsible for Corporate customer areas
- Fluent in English communication is a must
- Excellent interpersonal and collaboration skills
- Having own driving license and being able to drive for business works
- Able to work under pressure with eagerness to achieve with the amount targets
- Good working attitude and team player
**We are all different** - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.
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