Wavemaker I Head of Digital

4 weeks ago

กรงเทพมหานคร, Thailand Wavemaker Full time

**Overview of job**

Wavemaker is an agency of GroupM, the world’s largest media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a **Head of Digital and E-commerce** to join us. In this role, you will be responsible for creating E-commerce media strategies and overseeing a team to implement both off and on-platform e-commerce media placements for a set of clients.

**Reporting of the role**

This role primarily reports to the Managing Director of Wavemaker.

**Best things about the job**:

- A learning environment with mentorship from WM, GroupM Indonesia and WM Regional
- Opportunities to work across local and international client and agency teams
- You will always be the at the front line in getting and implementation of the latest insight, trend and new media innovation and technology
- E-commerce is one of fastest growing media platforms and business

**Responsibilities of the role**:

- Lead engagement with set of clients directly to understand their e-Commerce challenges and create solutions to ensure client satisfaction
- Provide off and on-platform e-Commerce strategy to client: offering resourceful problem-solving to reach client objective and increase their online sales.
- Work with media planners/digital trading managers to ensure all media buys and placements fit the overall strategy from platform /audience/objective point-of-view.
- Manage your team to execute all day-to-day e-Commerce media planning/buying and client service activities - ensuring campaign KPIs are achieved within agreed timeline and budget with mínimal intervention from your direct manager.
- Drive dashboarding, reporting, quality analysis and insights on off and on-platform e-commerce campaigns and market performance.
- Train, motivate, and engage internal planning teams on e-commerce media scopes and set-up all internal/external processes for off and on-platform media management.
- Lead and engage with local e-commerce partners and the wider GroupM network to plan & identify new opportunities for set of clients - keeping up to date with e-com best practices and innovations.
- Assist in maintaining budget updates and spread sheets, and billing reconciliation.

**Measures of success -**

**In three months**:

- Integrated effectively and in good manner with clients, teams, vendors and partners
- Understood the client's overall business, WM’s vision and ambition, our agency business model and the media industry
- Ensure you and team achieve client media campaign KPIs within agreed timeline and budget with mínimal intervention from your direct manager
- Ensure timely reporting of campaign performance with quality data analysis, insights and recommendations.

**In six months**:

- Lead and engage with local e-commerce partners and the wider GroupM network to plan & identify new opportunities for set of clients - keeping up to date with e-com best practices and innovations. Ensure client concerns are handled regularly with problem solving any campaign issues.
- Ensures client budgets are in line with agency revenue goals and you contribute to new business projects.

**In 12 months**:

- Mentor new media planners and assist in leading small-scale projects (identify need, formulate idea into a plan, set the scope and present it to your manager).

**What you will need**:

- Undergraduate degree in communication, media or business management is a plus (Post-graduate/masters preferred)
- 5 to 10+ years of working experience with an E-commerce platform or an E-commerce agency or a business for which the primary revenue stream is E-commerce based (e.g. hotels, airlines, travel, etc.)
- Knowledge of all aspects of Digital Media, including Search, SEO, SMM, Mobile etc.
- Experience in developing and implementing analysis and reporting strategies
- Strong analytical skills with consideration to company/client objectives
- Project management; ability to manage multiple projects across critical yet often fluctuating deadlines
- Ability to prioritize and multi-task, work successfully with teams, and work under pressure
- Strong verbal and written communication skills / English is preferred
- Excellent MS Office skills including Excel and PowerPoint

**More about Wavemaker**

We always believe there is a better way to grow our client and our people. We do this by positively provoking growth for our clients and people. We work with clients to help them grow and shape their consumers’ brand decisions and experiences through media, content, and technology.

We have one single attitude - Positive Provocation.

Our name is our mission and our method. To make waves, you need to be provocative, even fearless. We always make sure we have each other’s backs through our inclusive culture.

We do our best work for brave brands and people who want to be challenged to go further and faster. We know it’s not easy, but if it’s in you, we will get it o

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