Senior Cultural Orientation Trainer

3 weeks ago

กรงเทพมหานคร, Thailand International Rescue Committee Full time

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and more than 25 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees delivers lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

**Job Overview/Summary**:
The Senior Cultural Orientation Trainer is responsible for conducting cultural orientation class in accordance with the curriculum developed by RSC and is able to provide training for a variety of wide range of participant groups including unaccompanied minors, sensitive cases, family classes, etc. The Senior CO Trainer is also responsible for coordinating and training any contracted support staff. Furthermore, the Senior CO Trainer is responsible for assisting the development and maintenance of CO curriculum and materials. The Senior CO Trainer collaborates with partner agencies and NGOs on the ground as appropriate. The Senior CO Trainer works closely with the Senior CO Program Officer and reports to the Cultural Orientation Manager in Bangkok.

**Major Responsibilities**:

- Conduct CO training sessions for groups of 25-30 refugees, including classes for adults, children, youth, unaccompanied refugee minors, and families;
- Conduct in-person CO training sessions in RSC Asia Bangkok office, Thailand refugee camps, detention centers, protection shelters, and international locations outside of Thailand;
- Conduct remote and phone-based CO training sessions for Thailand and regional based applicants;
- Maintain accurate attendance records;
- Monitor and provide feedback as necessary to any contracted support staff who help with interpretation, child care, security and other services as required;
- Assist with development and implementation of the CO training schedule and call list when needed;
- Assist with logístical arrangements of domestic and international circuit rides when necessary;
- Assist with the development and design of the CO curriculum including suggestions for updates and improvements;
- Participate in Information Campaign activities outside of the CO classroom as needed;
- Maintain close contact with the CO Manager in Bangkok;
- Communicate and work effectively and cooperatively with partner agencies including the UNHCR, IOM, and NGOs, as appropriate and in conjunction with the CO Manager;
- Assist with the accurate maintenance of START database records including CO scheduling and post-CO data entry, as needed;
- Maintain a current understanding of the US Refugee Program and resettlement issues related to CO;
- Conduct CO class observations and provide feedback to CO Trainers, Sr. Trainers, and SCOPO;
- Perform other duties as assigned.

***

**Key Working Relationships**:
**Position Reports to**:Cultural Orientation Manager, Bangkok
**Position directly supervises**: None
**Indirect Reporting**:None
**Other Internal and/or external contacts**:
**_ _**_Internal: _**RSC Asia CO BKK, CO Mae Sot, CO Malaysia, CO Bangladesh, Case Processing, Program Support, Casework, and Operations teams
**_External:_** USRAP partners, including IOM and UNHCR

**Job Requirements**:
- University degree in relevant field or equivalent professional experience;-Experience teaching/training adults preferably in a refugee context;
- Experience teaching/training children/youth is a plus;
- Experience supervising staff, conducting observations, and developing curriculum desirable;
- Experience in refugee resettlement processing including START preferred;
- Experience living overseas in a Western country; preferably America, desirable;
- Willingness and ability to travel and/or relocate to processing sites to meet the program’s needs;
- Excellent interpersonal skills; ability to work effectively with colleagues and partners in a cross-cultural, multi-disciplinary environment;
- Solid organizational skills with the ability to juggle multiple tasks, work independently, set priorities, effectively manage time and staff, and meet deadlines;
- Excellent spoken and written English;
- Knowledge of Karen, Burmese, Rohingya, Farsi, or Dari is a plus;
- Flexibility and the ability to work well under pressure in a fast-paced team environment;

**Working Environment**:The position is located at the RSC Asia office in Bangkok. While primarily operating in a standard office work environment, the position does require domestic travel to refugee camp locations, detention centers, the Mae Sot office, as well as international trave

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