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L&d Trainer
4 weeks ago
Duties and Responsibilities:
- Assess training needs analysis through survey, interview within organization
- Follow training plan to conduct Operational Training related to business for all employees especially for CS and other Operations team members
- Monitor and evaluate training program to ensure the effectiveness
- Deliver product training, Backoffice system training, Product refresher course for all related departments
- Prepare training material for all new products and new features. Arrange all related training schedule to ensure the proper information is delivered on time.
- Assist on Workshop Program and Language Exchange Club
- Organize External training program for respective languages
- Conduct New Employee Orientation within organization
- Assist on input for Learning Management System
- Adhoc training related tasks
**Key Technical Skills and Knowledge**
- Excellent English
- Bachelor's degree in Education, Mass Communication or AB Communications. Any equivalent.
- Experienced in training field for Customer Service, Operations, Sales or Marketing.
- Background in BPO is a plus.
- Background in training for Expatriates.
- Intermediate skills in MS Office skills (Excel, PowerPoint, Word).
- Background in handling different learning management systems is preferred.
- Ability to work collaboratively with team members.
Benefits Provided:
Relocation Flight Ticket & Transportation
Company Accommodation/Housing Allowance
Annual leave: 20 or 24 days(depends on the position)
Medical Leave: 10 days
Medical & Insurance Coverage
Daily Meals (on-duty)
2-Year Service Reward Bonus
Flight Ticket Allowance
Online/Onsite Trainings & Career Development
Attractive Year End Bonus & Increment
Pay: ฿30,000.00 - ฿50,000.00 per month
Application Question(s):
- Are you willing to relocate and based full time in Manila, Philippines?
**Experience**:
- Trainer: 1 year (preferred)
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