Supervisor, Service Operation Center

Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams. Job Posting Location Bangkok Job Summary A Call Center Supervisor is a professional charged with training and motivating their team of Call Center Representatives as they answer questions, handle complaints, and provide...

Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams. Job Posting Location Bangkok Job Summary - A Call Center Supervisor is a professional charged with training and motivating their team of Call Center Representatives as they answer questions, handle complaints, and provide...

Job Posting Location Bangkok Job Summary Assist in the formulation of client's KPIs for individuals and teams 2. Monitor and coaching call center agent and provide guidance and feedback for improve agent performance 3. Ensure daily processes/ contact center operation to meet KPIs and SLAs 4. Devise ways to optimize procedures and keep staff motivated 5....

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

Act as a system operation engineer specializing in VAS (Value-Added Services). Implement and maintain systems dedicated to VAS operations. Address performance faults and conduct initial troubleshooting as necessary. Monitor network and service performance to ensure optimal functionality. Perform system monitoring and troubleshoot to handle customer...

Act as a system operation engineer specializing in VAS (Value-Added Services). Implement and maintain systems dedicated to VAS operations. Address performance faults and conduct initial troubleshooting as necessary. Monitor network and service performance to ensure optimal functionality. Perform system monitoring and troubleshoot to handle customer...

Responsible of case management and managing Contact Center Operations team to provide services to customers via Telephone. - Oversee Contact Center Operations team performance with a high standard of work that aligns with the objectives or criteria effectively for example Training, Coaching, Monitoring, Quality tracking etc. and assist team with escalated...

Exploring and develop new business opportunities to add value for contact center operations, outsourced contact center, AIS Shops, and relevant business units. Defining new business development analysis and requirements to support contact center operations, outsourced contact center, AIS Shops, and relevant business units. Coordinating with relevant business...

Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams. Job Posting Location Bangkok Job Summary Focus on Managed Network, Security and WAN/Internet Service Operation and Maintenance. Technical Consultant for customer’s network infrastructure. Consult presale team to...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

Store operation, SRD, Call center, Online shopping. StoreLine system / RPM / RMS / RMR. Presentation, MS office skills. Key Responsibility. Work as operation call center to accept phone call from stores regarding opened issue logsCall stores to ensure issue logs completely solved and closed. Record received call details and summarize call report on a daily...

Store operation, SRD, Call center, Online shopping. StoreLine system / RPM / RMS / RMR. Presentation, MS office skills. Key Responsibility. Responsible on Service awareness projects by gathering service data and produce reports, documents, processes, and activities to promote customer focus and improve service standards and create a warm and friendly...

Responsible on Service awareness projects by gathering service data and produce knowledge, processes, and activities to promote customer focus and improve service standards and create a warm and friendly atmosphere for stores. Track stores service performance and other related data. Analyze repeated problems / complaints and raise solutions. Manage operation...

Monitor and maintain Data Center Operation in terms of server and equipment. Provide support as well as responding to the server and network issues. Manage network processes to ensure the smooth flow of data across the network. Perform system operations, including support incidents and configuring hardware equipment. Manage the service of vendors. Prepare...

**Company Description** We are a worldwide Augmented Hospitality leader. We are 260,000+ experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible...

**Company Description** We are a worldwide Augmented Hospitality leader. We are 260,000+ experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

4~10years of IT infrastructure experience - Basic understanding of data center facilities - Solid Understanding of Linux/Unix Administration - Server Hardware Troubleshooting and hands-on experience - Experience in Network Protocols: Ethernet, L2/L3 technologies - Network Hardware: Copper, Optical Fiber Cabling, Switches and Routers etc. - Experience with...

บริษัท: - บริษัท ทรานสคอสมอส (ไทยแลนด์) จำกัด - รายละเอียดงาน: - To manage operation call center agents staff area. Response for all aspects of operations such as customer service and problem resolution in order to maintain exceptional customer and call center...