Senior Strategic Market Manager, Global Accounts

1 month ago

Bangkok, Bangkok, Thailand Agoda Full time

About Agoda

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 3.6 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Our Purpose - Bridging the World Through Travel

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

This position requires native fluency in the Korean language, and Agoda will cover relocation, visa, or work permit costs for the successful candidate.

Get to Know our Team:

Agoda is a travel booking platforms with accommodations at its core. As such, our Key Account team is a key to our success; we work hard to ensure their success. The Key Accounts team invests in long-term relationships that span borders and cultures and result in incredible value for Agoda, our partners, and our customers. We serve as consultants, offering strategic advice on how best to excel on Agoda's commercial platform. We are direct contributors to what makes Agoda a market leader; we understand accommodation needs and offer innovative solutions. From Bangkok to New York and beyond, the Agoda team has footprints in over 50 locations worldwide. With the help of industry-leading technology, we work and collaborate globally to bring together the best ideas from diverse perspectives. The Key Accounts team invests in long-term relationships that span borders and cultures and result in incredible value for Agoda, our partners, and our customers.

The Opportunity

As the Senior Strategic Market Manager of Global Accounts (Korean-speaking), you will be at the forefront of driving Agoda's commercial success by managing and cultivating relationships with key global hotel partners. This role is designed for a strategic thinker with strong business acumen, cultural sensitivity, and the ability to operate effectively as an individual contributor. If you excel in building partnerships, navigating complex market dynamics, and delivering impactful results, this role offers a unique opportunity to make a significant impact on a global scale.

In This Role, You'll Get To:

  • Understand the drivers for Hotel Chain performance & develop solutions to make a positive impact on growth drivers.
  • Evaluate Hotel Chain partnerships within your portfolio against a set of health metrics, ensure Agoda has access to the best possible products, and optimize performance.
  • Interact regularly with Hotel Chains at the corporate level and articulate the benefits and requirements of commercial, operational, and technical changes.
  • Negotiate with large-scale Hotel Chain partners at senior and executive levels and implement agreements.
  • Work alongside Key Accounts Director & other senior stakeholders to develop products & business development opportunities to over-index growth targets.
  • Share market knowledge & develop best practices, create efficiencies, and help to grow Agoda's market share.
  • Collaborate across functions to achieve targets and develop strategies to scale for success.

What You'll Need To Succeed:

  • 7+ years of experience in strategic client-facing roles within the OTA/Travel/Hospitality industry, or relevant tech-based sectors, with a strong understanding of market dynamics.
  • Native-level fluency in Korean and strong proficiency in English, with the ability to navigate complex communication across both languages.
  • Proven ability to negotiate agreements with large corporations.
  • Current travel technology familiarity and some hotel systems knowledge preferred (CRS, PMS, GDS, CM, APIs).
  • Advanced proficiency in Excel & data analytics and using visualization tools (e.g. Tableau, Metabase).
  • Detail-oriented personality with the ability to solve complex issues.
  • Experience in Management Consulting and/or Project Management is considered as a plus.
  • Ability to work collaboratively across international cultures, languages, functions, geographies without hierarchy.
  • Outcome-focused, goal-driven team leader and team player.
  • Entrepreneurial "get it done" attitude and work ethic – a self-starter.
  • Energetic and driven personality.

What Do We Offer

  • Hybrid working model (2 in-office days per week) with a 30-day remote-working program
  • Career opportunities regarding moves within teams and global locations as well
  • Modern working environment in the heart of the metropolitan city of Seoul
  • Diverse and dynamic multinational team
  • Competitive salary & overall package

#LI-DN2 #melbourne #london #berlin #copenhagen #hongkong #seoul #tokyo #jakarta #manila #kualalumpur #singapore #hanoi #bangkok #LosAngeles #NewYorkCity #Toronto #Vancouver #Sydney #Melbourne #Tokyo #Beijing #Shanghai#London#Atlanta #Auckland #SaoPaulo #Jakarta

Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

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