Proactive Sales Manager

4 days ago


Bangkok, Thailand Hilton Full time

Proactive Sales Manager - Groups, Meetings and Events – National Sales Office Thailand

JOB DESCRIPTION

A Proactive Sales Manager - Groups, Meetings and Events – National Sales Office Thailand is responsible for maximizing revenue opportunities in the areas of group reservations, meetings and events by driving sales acquisitions, maximizing business opportunities and increasing business conversions. The person is knowledgeable on local market trends and competitor activities and would recommend strategic sales initiatives to win and maintain hotel’s market leader position in groups, meetings and events for all portfolio hotels in Hilton Thailand. 

What will you be doing?

As Sales Manager - Groups, Meetings and Events – National Sales Office Thailand, you will be responsible for performing the following tasks to the highest standards:

·         Utilize knowledge of local and international market MICE contacts and events to drive and support business acquisition and conversion.

·         Drive lead generation across identified segments for all portfolio hotels in Hilton Thailand

·         Work with all stakeholders to ensure support for business conversion, including follow up on leads’ conversion with support from room sales team; work with business support and revenue team for optimized pricing strategy

·         Conduct sales visits, product presentations (including virtual sessions), site inspections and attend tradeshows to drive business acquisitions.

·         Work within current business strategies and recognize potential opportunities

·         Communicate with all hotels if there are account specific opportunities for Hilton Thailand portfolio.

·         Attend Sales events when required representing National Sales Office Thailand

·         Report on a weekly/monthly basis appointments, calls made, and list of business leads

·         Answer customer queries in a timely and suitable manner

·         Identify gaps in revenue contribution and recommend implementation of initiatives to mitigate shortfalls.

·         Achieve and exceed sales targets as an individual and contribute to team’s revenue targets.

·         Carry out any other reasonable duties and responsibilities as assigned.

·         The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

 A Proactive Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

·         Positive attitude and good communication skills

·         Commitment to delivering a high level of customer service

·         Excellent grooming standards

·         Excellent organizational and planning skills

·         Flexibility to respond to a range of different work situations

·         Ability to work under pressure and under own initiative

·         Previous experience in sales role with the ability to close a sale

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

·         Knowledge of local market

·         Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations

·         Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges

·         Business degree, or any relevant qualification, would be advantageous

 

What will it be like to work for Hilton?

  

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all



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