customer service

Key Responsibilities: • Handle customer enquiries & customer shipments from booking release to cargo arrival at destination • Provide professional customer service to meet customer's satisfaction. • Promote and support ZIM’s e-commerce products to customers. • Answers incoming customer calls and emails and acts as a concierge to guide the customer...

Key Responsibilities: • Handle customer enquiries & customer shipments from booking release to cargo arrival at destination • Provide professional customer service to meet customer's satisfaction. • Promote and support ZIM’s e-commerce products to customers. • Answers incoming customer calls and emails and acts as a concierge to guide the customer...

Deliver end-to-end customer service across all channels (inbound/outbound calls, email, digital platforms, SMS), ensuring timely resolution aligned with service level targetsMaintain and manage customer data in CRM systems (e.g. SFDC, CMS) ensuring accuracy, completeness, and up-to date records in line with data governance and compliance requirementsConduct...

Job Summary:Responds to customer inquiries, expedites critical orders, communicates dispositions, researches and resolves issues, and researches orders.Principal Responsibilities:May provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team...

Customer Services Manager This position sits at the heart of our growing global organisation, you will be responsible for all aspects of your centre’s performance. We’ll give you the autonomy and resource to manage your centre as though it’s your own business. You will have a wide range of responsibilities including: • Being responsible for...

Join Our Team We are looking for an experienced and customer-focused Customer Service Supervisor to lead our Customer Service team in Bangkok. This role is ideal for a logistics professional who thrives in a fast-paced environment and is passionate about delivering exceptional customer experiences while leading and developing high-performing teams. As a...

Customer Services Manager This position sits at the heart of our growing global organisation, you will be responsible for all aspects of your centre’s performance. We’ll give you the autonomy and resource to manage your centre as though it’s your own business. You will have a wide range of responsibilities including: • Being responsible for...

Position Overview We are looking for a hands-on Thailand Customer Service Department Supervisor/Manager to join our newly established Bangkok entity. In this role, you will act as a key operational backbone reporting directly to the Thailand Market Manager, responsible for driving end-to-end shipment execution, enforcing standard operating procedures...

Job Purposes Provide service, and build relationship with customers in branch following the standard to satisfy customers Key Roles and Responsibilities Provide service, advice, and problem solving for customers in branch to satisfy customers Coordinate with internal and external branch to provide customer service effectively Perform along with department...

WELCOME If you're someone who inspires others, owns their impact and wants to elevate what they do, you'll fit right in.  Until July 1, our business was part of BASF. As part of the current transition, all job listings and the application process are still hosted on the BASF platform and therefore fully presented in BASF branding. Please do not be confused...

DescriptionThe Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and...

Fully remote  ·  Full-time  ·  Hourly pay with minimum hours guaranteed ·  Reports to Customer Service Team Lead  About FINN FINN is a fintech company building simple and transparent products that improve financial well-being for employees. Our core offering gives people access to wages they have already earned, alongside tools to help them manage...

Fully remote • Full-time • Hourly pay with minimum hours guaranteed • Reports to Customer Service Team Lead About FINN FINN is a fintech company building simple and transparent products that improve financial well-being for employees. Our core offering gives people access to wages they have already earned, alongside tools to help them manage money...

Fully remote • Full-time • Hourly pay with minimum hours guaranteed • Reports to Customer Service Team Lead About FINN FINN is a fintech company building simple and transparent products that improve financial well-being for employees. Our core offering gives people access to wages they have already earned, alongside tools to help them manage money...

Fully remote • Full-time • Hourly pay with minimum hours guaranteed • Reports to Customer Service Team Lead About FINN FINN is a fintech company building simple and transparent products that improve financial well-being for employees. Our core offering gives people access to wages they have already earned, alongside tools to help them manage money...

Customer Services Manager This position sits at the heart of our growing global organisation, you will be responsible for all aspects of your centre’s performance. We’ll give you the autonomy and resource to manage your centre as though it’s your own business. You will have a wide range of responsibilities including: • Being responsible for...

Overview We are looking for Customer Service Team Leaders to join our teams at TP (Teleperformance) in Malaysia and Thailand.This is an evergreen opportunity, and we are continuously looking for experienced Customer Service professionals who are interested in future Team Leader opportunities across our various projects.In this role, you will lead...

Overview We are seeking a customer-focused and enthusiastic Customer Service Representative (Native Vietnamese) to join our team in Bangkok. The ideal candidate is a native Vietnamese speaker with strong English communication skills, a passion for delivering exceptional customer experiences, and a background in the hospitality industry. Previous...

The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and collaboration for...

WELCOME If you're someone who inspires others, owns their impact and wants to elevate what they do, you'll fit right in. Until July 1, our business was part of BASF. As part of the current transition, all job listings and the application process are still hosted on the BASF platform and therefore fully presented in BASF branding. Please do not be confused...