Customer Service Coordinator

2 days ago

Asia Thailand, Asia Lixil เต็มเวลา

Job summary:

This position is responsible for operating the full cycle of area accounts assignment in order processing to SAP and service customers to reach highest service satisfaction.


Responsibilities: 

  • Responsible in the  full cycle of order processing input to SAP correctly in terms of accounts assignment

  • Manage the Backlog clearing and OTIF delivery arrangement

  • Improve customer satisfaction

  • Provide Fill Rate performance report


Qualifications:

  • Bachelor's Degree or higher in Business Administration or related fields

  • At least 3 years of experience in order management and logistics

  • Able to communicate in English

  • Proficient in Google Sheet, MS Excel,: Vlookup, Pivot

  • Familiar with SAP would be an advantage

  • Service minded, well-organized, work under pressure with “Can do” attitude